Hotel Score:
77% based on 235 reviews
Guest rating:
31/5/2017
"Breakfast needs improving"
Queue for table, orange juice (?) very watery. Eggs fairly tasteless. Good choice of bread or croissants.
Guest rating:
30/5/2017
"-"
Hotel room was clean and tidy. Complaint would be the rooms were too hot even with the fan going and the window open. Also the pillows were practically flat which made for a uncomfortable night and there were no spares, but for one night it was acceptable . Breakfast choices were very good and the staff were very polite and friendly.
Guest rating:
27/5/2017
"Great location and value"
Fantastic location 5 mins walk from Gloucester Road tube and walking distance to Hyde Park and Royal Albert Hall. Rooms clean and have what you need.
Guest rating:
27/5/2017
"a hotel on the up"
The staff on front desk were polite and welcoming, the bathroom had just been refitted and a very good quality however the bedrooms and corridor had signs of aging. The breakfast was advertised as continental however it was half way measure between full English and continental. Overall the price and value for money especially in Kensington was very good
Guest rating:
25/5/2017
"Ideal location for the museums"
20 minute walk away to V&A, Science and Natural History Museums.
Hotel simple but clean and comfortable. Breakfast included and reasonable choices.
Guest rating:
23/5/2017
"Ok for price, breakfast ok, rooms a little to small,"
Stayed here for 2 nights,arrived after 6 check in no problem, good location, if stayed I more than couple nights then would have struggled to cope with room size as couldn`t swing a cat, breakfast ok only 1 problem & it was only me saying would have liked a bit bacon on me breakfast, but it don`t bother me fellow guests, But overall the stay was ok, would stay again considering issues
Guest rating:
22/5/2017
"great stay at this hotel.value for money."
Guest rating:
21/5/2017
"-"
We were put in single rooms. There was supposed to be a bar and breakfast was chaos and very basic
Guest rating:
19/5/2017
"Staff excellent hotel poor"
I arrived with my son to be greeted with lovely smiling ladies at the desk booked us in no problems . We got the lift to the basement to find carpets that looked to be honest filthy and the smell of cigarettes so bad myself and my son felt quite sick the room itself was quite adequate clean and beds comfortable but we had no towels no drinking cups and no tea n coffee of which my son had to run back upstairs to ask for , staff safe the day and arrived immediately with missing items
In the morning we went gown for breakfast to be met by a young lady who certainly did not want to be there took our room number and then just stared at us ! so I asked if we could seat ourselves she muttered yep was not impressed by the chicken sausages cheap beans bread and over cooked scrabbled egg overview desk staff wonderful morning and all night But not mpressed with hotel at all or food and would never stay again or advise others to stay
Sr fields room b23 stay from 16th to the 18th may
Guest rating:
18/5/2017
"Very small and tatty room."
Very small and tatty room. Noisy neighbours.
