Doubletree by Hilton London - West End

Guest rating:

11/8/2014

"Ideally situated for walking to the theater."

Facilities were good and the staff were very professional and helpful. They need to sort out room cleaning times though, 1630 is to late to make beds and replace towels. Standard double room was comfortable although small and overpriced. Breakfast was good but chaotic a couple more floor staff were required.

Guest rating:

25/8/2013

"Lovely comfy beds"

Doubletree is a lovely hotel, staff are courteous and smile and are very helpful and obviously well trained . Our room. Was cosy and very clean with very comfortable beds. Bath taps are a bit complicated but fathomed them out after a while. Longe and bar very nice and chilled with beautiful decor. Very central for everything...

Guest rating:

18/8/2013

"Room"

Room every small, bath plug didn`t work not value for money at £201

Guest rating:

16/8/2013

"-"

All the staff were very welcoming, helpful and efficient. Our room was rather small but very clean and comfortable. Our only concern was that there were no curtains on the window except for net/voile ones. Although the room was not directly overlooked we would have preferred to have additional curtains to draw once it was dusk and lights were needed . We were otherwise very pleased with the accommodation and with the breakfast provided. We would certainly book this hotel again, or others in the same chain.

Guest rating:

31/12/2012

"Very comfortable room"

Convenient location and good Underground access to Oxford Street and West End, easy walk to Covent Garden and Leicester Square. Breakfast good but Cream with Coffee would have been better than Milk. Tables seemed to take a while to clear so people waiting in a queue. Overall a good experience.

Guest rating:

17/12/2012

"Room was lovely "

No curtain or blind on bathroom window which was disconcerting! Had to call maintenance to fix safe but they were not quick enough and we had to leave. They did fix it after we had left, but we had to take our valuables with us.

Guest rating:

18/11/2012

"lovely room, great breakfast!"

A brilliant location for getting around London. The staff were excellent, very helpful from signing in to the chambermaids. A bit disappointed that we could only sign in at three and had to be out by eleven though.

Guest rating:

12/11/2012

"-"

can`t fault anything, central to where we wanted to be had a great weekend

Guest rating:

16/9/2012

"Splendid. Thank you, we thoroughly enjoyed our stay."

Guest rating:

23/4/2012

"Availablity"

Room not ready at 15.45 when we arrived. SHould have been ready at 14.00. Delayed us in going to dinner. Otherwise very good