Park Plaza Westminster Bridge

Guest rating:

28/1/2024

"Great hotel not overly clean "

Great place to stay with fab facilities, comfy beds and lovely staff. Room was not overly clean and the cupboard doors were falling off some storage within the bedroom.

Guest rating:

27/9/2022

"Beyond my expectations "

Guest rating:

13/7/2022

"Not a great experience"

Considering the amount of money I spent on this trip I feel personally robbed and missold. It took us over 45mins to check in the lady on the desk wasn`t apologetic about it and if anything extremely rude. Breakfast wasn`t included even though I spent so much money on the one night. The room was no better than a premier inn. Finally when asking for assistance with my shoes when they broke it took over 30mins to get a pair of slippers. If I`d have spent £150 I wouldn`t mind however the astronomical amount I spent for what we received was so disappointing I can`t express it enough.

Guest rating:

11/4/2022

"Clean, funky and fab location in westminster"

Bed duvet a bit thin , but great room and facilities Breakfast is a school dining room experience and expensive plus plus for buffet types food, no dietary substitutes ie soya yoghurt so dated re food experience, no decaf coffee, really only cheap sachets so go to the Lily`s cafe instead. If you like the 80s style go get the all you can eat breakfast but if you`re modern and want healthy choices re the dairy industry and caffein and gluten you have had it here for a £22 breakfast. Bar nice and staff efficient . Had a lovely time using it as a base to tour London

Guest rating:

13/12/2021

"Amazing!"

Amazing hotel, amazing location, very friendly staff. Beds very comfy and had a brilliant stay.

Guest rating:

15/11/2021

"Lovely hotel "

Really nice hotel , great location and nice big rooms. Only issue was there was no decent lights for putting make up on in the room. Breakfast buffet was nice but the coffee was awful, I had to go to Starbucks to get a decent latte. Not sure why they can`t get a latte machine?

Guest rating:

14/11/2021

"Well what can we say fantastic hotel with brilliant views across Westminster bridge staff fantastic "

Guest rating:

17/10/2021

"A really comfortable stay!"

Such a lovely hotel: Very friendly and personable staff and the room was extremely comfortable! The spa and pool facilities were such a treat! We`ll hope to visit again sometime soon!

Guest rating:

2/10/2021

"Excellent staff and facilities. "

This is my new favourite hotel in London . Superb location, very comfortable, luxurious bar and central areas. I lost my phone and security staff found it for me , excellent service and staff . I`ll be back.

Guest rating:

28/9/2021

"Very good but dark - so dark we slept in!"

The Park Plaza is a very good, smart and modern hotel but make sure you take an alarm clock if you want to be up early! Like most rooms ours was facing the internal atrium with no natural light and thick black out curtains. I was taken aback also when booking in, to be asked for a 200 quid deposit! What did they think I was going to do? At 67 years old my hell raising days are long gone so no rock star histrionics likely from me. Having said all that the rooms are big and spacious with two chairs, the usual desk and wi-fi etc. The bathroom is also quite big with shower AND a good sized bath. There is a shortage of three pronged British plugs by the beds which only take European or USA ones which I thought was also a bit odd. The staff were friendly enough so no complaints there.The bar/restaurant has a good view over Westminster Bridge and the Houses of Parliament. .