To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
10/9/2015
"Great location "
Staff very helpful and friendly. We will be back again this December.
8/7/2015
"Best staff ever friendly ! Helpfull ! Excellent wit children with special needs !!! "
I stayed with my 3 children 2 of which had special needs the staff from receptionist to bar restaurant were so helpful and kindness so good thank you it was such a pleasure staying with you xx
28/7/2014
"Friendly staff, clean rooms and exceptional breakfast"
15/4/2013
"-"
polite helpful staff,so close to airport could not ask for anything better would highly recommend.
14/12/2012
" hotel excelle nt food in grillbar most disappointing!"
2/12/2012
"-"
Super helpful and very friendly staff. I had a very enjoyable stay and would definately stay here again :-)
3/4/2012
"Exceptional service!"
I loved being at the hotel, all staff are really friendly and helpful rooms are clean and well maintained aswell. The only small problems i had were, i reserved a smoking room but upon arrival i was told there was no smoking rooms available although pre-booked, and finding plu soclets were a nightmare! but they are little probelems easily resolved, so i would highly recomend this hotel to everyone!
13/2/2012
"Great hotel great food"
19/11/2011
"very convenient to Belfast Airport and quiet!"
24/4/2011
"Perfect for what we required."
Excellent location to the airport. Room very good indeed. Would stay again.
2/4/2011
"Overnight stay in advance of early am flight to london"
Pleasant check-in staff. Very clean room and delicious biscuits on the tea/coffee tray!
19/2/2011
"Would definitely stay again!"
Efficient and pleasant personnel; good room; TV rather too small. The parking charge has become ridiculously high since my last stay. Would recommend using one of the other parking facilities nearby. Suggest the pricing policy for parking be reviewed downward to a more reasonable level.
29/10/2010
"Good value hotel "
24/10/2010
"Fire alarm went at approx 3.45 AM"
We were given two conflicting reports when we asked why the alarm went.
31/3/2010
"Position of hotel and standard of rooms and check in / out very good."
16/11/2009
"-"
Hotel proves very useful when flights are early in the morning. On one occasion we did not get he early morning call we requested!
27/9/2009
"Staff very helpful "
I thought the staff at the hotel were very pleasant and helpful. The bedroom was a good size plenty of room even with the cot.
9/8/2009
"Mother and adult daughter"
This was a very welcoming place after a late night flight. You cross the road at the airport and into bed, bliss.The staff were friendly, the room was comfortable and the breakfast was good.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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