Price and availability
Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
13/10/2013
"Where do I plug the hair dryer in?"
Lovely hotel in a good position, unfortunately no car park so an exorbitant £23 for valet parking. The staff are polite and well informed, the bedrooms large, comfortable and well appointed, the buffet breakfast lots of choice and unusually (for a buffet) the food was hot but not over cooked. However... when will hotel chains allow women to design bedroom layout? Although a hair dryer is provided there is no socket near a mirror making it difficult to use, the best lighting is in the bathroom but difficult to apply make up when your partner is using the shower. This could be rectified by putting a light above the bedroom mirror with a power socket on the wall underneath, not much to ask for!!
1/6/2013
"Enjoyed our stay but you could pay more attention to detail. "
At breakfast the tea supplied is really aweful - no one came to the table to see what we required and I had to go and find a member of staff. The tea arrived in a thermos flask and was not fresh but stewed and a grey colour (the worst i have had). We asked for a reading lamp to be fixed as the bulb had blown - it took 2 days for it to be actioned and we had to ask twice. The maid arrived at 5.15 one day to do the room, we had just arrived back after a busy day out and just wanted to relax - surely the rooms should have been completed before quests are expected back later in the afternoon so they can get ready for the evening entertainment.I forgot to get my Club Carlson points added on to my card - can this be done retrospectively?Otherwise we enjoyed our stay and had a good time in Bristol.Many thanksLouise
28/4/2013
"Fantastic Hotel, Great views"
Very helpful on arrival, breakfast.. best I have had at any hotel stayed at, would recommend
18/2/2013
"Lifts not effective"
14/2/2013
" Night staff very obnoxious "
Nice hotel but found the night reception guy to be very rude and the doorman on the front door threatening to kick you out on the street if you question his attitude
11/12/2012
"Practical and functional"
Would have rated it "excellent " if the hotel provided reasonable parking options.
3/12/2012
"Great view"
They gave us a business class room despite paying a very low price via hoteldirect.co.uk, room was on floor 16 of 17 with floor to ceiling window. Beautiful view right across the city. Hotel is in a great location and we really enjoyed our stay.
27/11/2012
"very good and friendly hotel. modern rooms and very clean and tidy."
visited Bristol for the weekend and had reserved a standard room for the night. Great view of the harbour from the 14th floor. This is my second visit to this hotel and I will certainly be visiting again
4/11/2012
"Brilliant!"
This is my wife & I 4th time & we love it
21/10/2012
"great postion, booking requirements not met"
After researching on the internet we found this hotel had triple rooms with 3 full size single beds, I even phoned to check and was reassured that this was the case so I booked months in advance. However when we checked in we were given a room with a double bed and a child sized camp bed I complained and was moved to and identical room. I was told that they did have the triple rooms I phoned about but they were all fully booked. We had to stay in the second room which really wasnt suitable as my friend who is 5`2" had to sleep in a bed with her feet hanging out over the end. We were extremely disappointed as we had been looking forward to it for ages.
15/10/2012
"Helpful staff and great breakfast !! Clean and comfortable rooms"
only problem was I booked through website of Hotel Direct and was told 2pm check in, so when we arrived our rooms were not ready as was told it was 3pm check in ????bit annoying but staff accommodating and helpful, needs to be clearer !
21/9/2012
"Minor issues that prevented an `excellent` rating."
Pluses: Location is fabulous; Very good accommodation and facilities; Free wi-fi access; Courteous and helpful staff at all levels.Negatives: Expensive parking despite NCP discount; Billed for newspapers despite advertised as complimentary; Very good breakfast but 1 `steam driven` toaster is totally inadequate for guest numbers - very surprised as everything else in the dining room is very well thought out. Overall - verging on `excellent` with minor criticisms, and will stay again..
17/9/2012
"Welcoming,efficent and relaxing stay in wonderful central location."
Friendly efficent staff.Great location ideal for all the main sights of Bristol,particularly the Hippodrome.Clean and comfortable.Valet parking good although a bit pricey.Excellant breakfast,all the food was of a very high standard and cooked really well.Would definately stay again.
14/8/2012
"Room was not ready for check in and then was wrong room. Staff did not know what they were doing."
9/7/2012
"Superb"
Staff were polite, room immaculate, very central in bristol, easy check, and delicious hot breakfast!
1/7/2012
"-"
The only problem we had were rooms were unavailable till after 3pm, not the best when you want to get changed and go out all day!
19/6/2012
"Most impressed with the staff - polite, efficient, helpful, nothing was too much trouble."
We were very happy with our business class room. A broken sink plug, missing shower control button and disfunctional scales were fixed immediately upon notification. Room service we thought was excellent also and very sensibly priced. The only issue really was the lift. It was very quick if no one else called for it but we were on the 16th floor and with only one lift operating it sometimes took a while to get up and down. However, the lasting impression was of a very pleasant couple of days due in the main to the high quality of care provided by your top class staff.
16/6/2012
"-"
Good bar food & drinks. easy access to town. Not enough lifts!
14/6/2012
"Very classy, good service."
11/6/2012
"absolutely wonderful night "
I booked this hotel based on the reviews i had read. I am so glad i did because the hotel gorgeous, our room was clean and very comfortable and the bed so comfy neither of us wanted to leave it and the bathroom was also lovely. hotel is perfectly situated for some lovely restaurants and bars and so all in all i can`t wait to go back! Brilliant and lovely staff topped off a lovely break away :-)
21/3/2012
"Great location"
Couldn`t have picked better for location. We were in Bristol for a concert and the venue was 5 minutes away. Also a stones throw from the harbour with all its riverside cafes and restaurants. Good quality breakfast with lots of choice. Bedrooms very comfortable and spacious - contemporary decor, what`s not to like. Would not hesitate to return.
30/10/2011
"Good location, smart hotel, good breakfast, no parking!"
Stayed for one night to go to Colston Hall for a concert. As far as the location goes it was ideal as it was only 200m from the venue. Its also across the road from the theatre and harbour area and a 5 minute walk to the main shopping centre. The hotel only has 8 spaces in its carpark so you have to park in the street on a meter or NCP carpark 200m away which cost £17 for 24 hours.
22/5/2011
"Great location and value for money hotel"
Radisson Blu v good place to stay in Bristol - make sure you take a map - easy to find when you know how! V Nice quiet rooms even though full, staff and breakfast excellent - exceeded expectations
22/5/2011
"pillows too hard requested soft pillows i was told only 7 feather pillows in hotel all in use"
6/4/2011
"Modern, very comfortable hotel but it`s the little extras that make the difference! Recommended"
17/12/2010
"-"
Smart twin room with large bathroom, immaculate throughout. Delicious breakfast with vegetarian options available.
11/10/2010
"Good location - comfortable hotel"
Hotel is in excellent position and provides a comfortable base. Breakfast caters for all tastes and is plentiful. Rooms clean and well-equipped.
19/9/2010
"Fabulous"
My fiancee has been there before and she rated it 100% look forward to coming again sooon
26/4/2010
"Good hotel but not outstanding"
Negative comments: 1. Service in restaurant very poor. 2. Service in bar poor. 3. lighting in bedrooms poor.4. Bedroom very cramped and poorly designed(105).5.Poor signage eg stairwell on 1st floor led nowhere 6. building works not completed.7. no soap in dispenser in gentst on toilet on grround floor. Reception staff excellent -breakfast very good.
26/1/2010
"Good location and good service. Would use again!"
23/1/2010
"Wonderful place to stay"
A lovely new hotel near the centre of Bristol. Fantastic room with a great view and good value with a brilliant breakfast. Will stay again.
20/11/2009
"-"
Booked a twin, room set up as double: rectified within 5 minutes.
12/11/2009
"Good for business"
great room, nice view, great location - would recommend for business travellers- nespresso machine probably needs a clear instruction that if you choose a larger serving you should use a larger cup than those provided- breakfast plates a little too hot - most guests had to use napkins to hold - might pay to turn down the platewarmer a little!
8/11/2009
"Radisson Blu Bristol"
Room was quite small very dismal lighting. Coffee machine did not work. Bathroom was lovely but shower screen did not fit so flooded the floor
21/10/2009
"Great location and quality accomodation - highly recommended"
Our review system
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.