Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

88%  based on 130 reviews

More reviews >>

Guest rating:

14/11/2016

"-"

Very good hotel,good food,easily accessed by dart,five minute walk.recommended.

Guest rating:

18/9/2016

"First Class Service"

Rooms were exceptionally clean, comfortable and modern. Public spaces were very relaxing and the staff were very attentive.

Guest rating:

20/10/2015

"Excellent stay"

We where looked after from the minute we arrived to the minute we left. Excellent Hotel

Guest rating:

20/7/2015

"A fabulous hotel, with excellent staff!!!"

We recently stayed at the Clayton Ballsbridge Hotel and what a fantastic hotel it was. Everywhere was immaculately clean and tidy, the rooms were fabulous, location is great and The food was utterly amazing. But the thing that made it unforgettable for us was the amazing staff, they were polite, kind, helpful and nothing was too much trouble. I would certainly recommend this hotel to anyone travelling to Dublin and we will certainly be staying there again!!!! Thank you!!!

Guest rating:

16/9/2014

"We were impressed by the friendliness and efficiancy of the staff in the hotel,and its cleanliness"

Just as a note, our room was a triple and we only had 5 hangers supplied when trying to contact Reception to ask for more l was kept on hold for 10 mins and gave up in frustration. Also the cash machine in Reception was not available on Saturday for use and l feel that this should have been addressed by the staff when pointed out to them. Our room was on the ground floor with a view of the sub station which blocked out the light, this would not put us off booking again but l would prefer a room above ground level or at least with a pleasant view

Guest rating:

3/9/2014

"An enjoyable stay good food very comfortable room and close to the city "

Guest rating:

10/6/2014

"Very friendly helpful and cheerful staff and hotel so close to City Centre"

Guest rating:

22/5/2014

"Great"

Nice hotel, excellent breakfast. The cushions on the room were too big to sleep on, very uncomfortable. It would be great if they could provide one big and at least one more flat cushion for the guests to be able to choose from. Otherwise everything was good.

Guest rating:

18/3/2014

"-"

Room nice, but thought it would be bigger as advertised as deluxe family room.However breakfast delicious and staff professional, helpful and friendly especially Patrick on reception.

Guest rating:

24/2/2014

"lovely "

Great food. Clean room. Friendly staff. Service is a little slow and the parking is very expensive.

Guest rating:

31/10/2013

"-"

Lovely Hotel, staff very friendly and efficient

Guest rating:

10/10/2013

"wasnt able to make it"

Due to circumstances beyond my control I wasnt able to make it

Guest rating:

19/6/2013

"Generally very good. Rooms were quiet and cool with no generators or outside noise while we slept."

The quiet and cool bedrooms were very pleasant for our sojourn. The only negative comment I would make would be the attendant at the Bewley`s Coffee Bar in the mornings. I apologise to her for interrupting her mobile phone calls. The toast from the machine in the bar also left a lot to be desired..it was more like hot bread than toast.We did enjoy our stay and hope to return.

Guest rating:

16/6/2013

"Very comfortable hotel"

The hotel was in a great location for attending concert in Aviva stadium one stop away on the DART train. Staff at check in very helpful and on another occasion when neither of us remembered our room key!!! Beds very comfortable and room lovely and warm. The only reason a very petty one that I didn`t mark excellent was due the fact that the bathroom didn`t even have complimentary shampoo!! I rated good as our total bill for two rooms was almost 350 pounds!!!!and no toiletries provided!!! Bathroom clean but a bit dated. Overall a lovely hotel.

Guest rating:

9/6/2013

"An easy stay. No problems. Plenty of space and a clean room. "

I enjoyed my stay here. Bathroom was a little bare. No nice shampoos or real soap. No shower cap or paper tissues. Would have liked some fresh bottled water daily. Breakfasts were fine. Just a lack of fresh bread and really thick honey. Yogurt was super.

Guest rating:

3/5/2013

"excellent"

excellent

Guest rating:

9/4/2013

"-"

The stay at Bewleys was very good of high standard and the front desk satff were very pleasant and welcoming !!! I wouldnt hesitate to stay again in the future ..though this was my second time and the standard has not been compromised.Howvere I di miss breakfast .. my own fault must have been the comfort of the bed that made me miss, though I did hear from my friends who were staying also that they enjoyed it..!!! Many Thanks again commendable

Guest rating:

2/4/2013

"Cant fault it....apart from 2 early morning room interruptions???"

This hotel was brilliant couldnt fault it...apart from 2 women entering at 9am and 9.30am one of the times I was getting changed!!!! This was unacceptable and completly freaked me out!!!! I should have said something in reception but the lady was too nice. Apart from that great hotel!

Guest rating:

18/3/2013

"Had a comfortable stay and a great weekend in Dublin"

No complaints, had a comfortable stay and enjoyed our weekend in Dublin. Would highly recommend the Hotel and when back in Dublin will stay again.

Guest rating:

24/11/2012

"We had a most enjoyable stay at Bewley`s Ballsbridge"

All members of staff whom we encountered were helpful, courteous and most friendly. We certainly hope to stay with you again.

Guest rating:

3/7/2012

"Very good. Clean, pleasant surroundings. Excellent location. Have stayed here several times"

Would definitely stay here again

Guest rating:

2/7/2012

"Good value, great location Dublin Hotel"

We spent 2 nights here, and were very impressed overall. We were able to check in at 1030 - amazing!!! Nice clean room, but not a great view. We only had breakfast in the hotel, and both the continental and the full Irish were very good. The location is excellent - just 10 minutes walk to Ballsbridge pubs and Roly`s fantastic bistro. The DART station is just 5 minutes walk and takes about 10 minutes to get into the City. All in all, a really good hotel.

Guest rating:

28/5/2012

"Good location, handy parking &surprise adjoining rooms for our party which worked out brilliantly "

Hotel clean & nice, restaurant pricey for pretty basic food and very little toiletries which was a pain but a good hotel at the price.

Guest rating:

18/5/2012

"Rooms were very clean, restaurant food very good, convenient to everything in Dublin,."

Would recommend your place to anyone. Only thing I did not enjoy was the eating place for getting quick cup of tea and pastries. Thought it quite pricey. Scones were five euro and no cup of tea included. Otherwise a good experience. Very accommodating in getting our rooms ready early as we were tired from early flight in Ireland from USA. Thanks again.

Guest rating:

10/5/2012

"Efficient and pleasant !"

I intend to use Bewleys Ballsbridge again/Martin G. Davis

Guest rating:

27/2/2012

"Excellent location for the RDS or the Aviva"

We have stayed here twice recently last time we were at the Ireland V Italy Rugby match.The rooms are clean and comfortable the bar was lively and staff there were helpful and friendly so overall we had a pleasant stay The hotel was very busy which was particularily reflected in the breakfast service. There was quite a queue for the full Irish which was served buffet style and was all but thrown at the plate. The food was not very warm which was a pity as previously we thought the breakfast was good quality and good value at 12.45 EURO.

Guest rating:

16/2/2012

"Al ovely hotel...very well situated...friendly staff...very quiet and clean rooms...good value"

Guest rating:

31/12/2011

"bed very comfortable"

resturant food very good

Guest rating:

7/11/2011

"-"

Nice hotel and the staff are great

Guest rating:

31/8/2011

"excellent hotel great location"

stayed one night with family ,interconnecting rooms.Excellent facilities,spotlessrooms,terrific breakfast.......great value hotel.

Guest rating:

24/7/2011

"Enjoyed our stay very much. All staff very pleasant and helpful. Nice area with good bus service. "

We would definitely stay here again.

Guest rating:

23/7/2011

"Central location, excellent service and a very good atmosphere"

Guest rating:

11/7/2011

"-"

Room was clean and tidy, but nothing exceptional. Take your own hairdryer as theirs are terrible.

Guest rating:

29/6/2011

"The evening meal was excellent."

A well located hotel, with a great restaurant.

Guest rating:

28/6/2011

"Staff very helpful and friendly. "

Guest rating:

20/6/2011

"Weekend in Dublin for Take That"

Fantastic stay in Bewleys Ballsbridge, staff friendly and very helpful, nothing was too much trouble, rooms very clean complete with everything you need. Will def book and stay again. Well done Bewleys!

Guest rating:

14/6/2011

"Value for money in great location."

Room was big and lounge and restaurant was great. Lovely breakfast, family friendly. Only drawback I found was the lack of toiletries in the bathroom, no shampoo or any luxuries and no shops on the doorstep to stock up. Overall though a lovely hotel for the price.

Guest rating:

11/6/2011

"-"

Comfortable and good value. But somehow lacking the personal touch.

Guest rating:

6/6/2011

"-"

I was impressed with the excellent service and comfort in every aspect of your hotel and would not hesitate to rebook or reccomend you to friends and family.

Guest rating:

15/5/2011

"Good Value"

Stayed 3 nights, good value, nice room, comfortable bed. Lots of public transport near by. Will stay there again.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.