Doubletree By Hilton Leeds reviews

Guest rating:

7/12/2014

"Would recommend "

Guest rating:

1/12/2014

"lovely hotel very central everything seemed brand spanking new"

Food excellent staff very helpful enjoyed our stay

Guest rating:

2/11/2014

"Loved the Hotel"

Came to a conference. Very well organised; staff very helpful and polite; food v good. Room excellent size and quiet. Liked the Apple computer/TV! Top floor bar fantastic atmosphere and views. Will be back with friends sometime.

Guest rating:

19/1/2014

"Nice hotel ideal location for our purpopse"

nice and clean and friendly hotel with nice views of the canal if you are lucky. Nothing too fancy.

Guest rating:

24/11/2013

"Very friendly and efficient"

We only stayed a couple of nights, but everyone was very helpful and friendly, thank you. Loved the area and the view from the Sky Lounge. All I would change is Leeds` 1 way system.

Guest rating:

6/8/2013

"Had a lovely stay everything was perfect"

From arriving all the staff made sure we had everything we required.The room was lovely and clean. We were very close to lots of cafe bars etc,would highly recommend.Very close to the city centre.

Guest rating:

28/5/2013

"-"

Lovely hotel with very good facilities, however an enjoyable stay was marred by other guests making excessive noise during the night when returning from nights out!

Guest rating:

29/12/2012

"-"

Bedroom smaller than some in other Hiltons. All staff were very helpful and attentive. Enjoyed the views from the top-storey bar.

Guest rating:

16/9/2012

"-"

A nicely appointed hotel good views . Only complaint , minor , but never the less irritating. These hotels , all of them , never have enough ORDINARY English breakfast tea. There`s always toouch weird tea and not enough normal TEA. I don`t want to drink mint flavoured cxxxp. Same with the sugar. And don`t get me started on the milk. Plastic milk. Horrid. Fresh milk please. Other than that, all fine

Guest rating:

23/8/2012

"Clean and functional - Good value for money"

Check in was poor - the booking wasn`t correct and it took 15 minutes plus to sort out. Check out was also slow - not enough staff to deal with the morning check out.

Guest rating:

6/5/2012

"towels rough, breakfast took 30 mins to arrive."

Guest rating:

9/3/2012

"What views from the room."

Except that we were not given our cookies on arrival our short stay was excellent.

Guest rating:

12/2/2012

"Excellent Customer Service"

We received excellent customer service. Stayed for my daughter`s birthday, spoke to John in Guest services a couple of weeks before our stay & he arranged for the room to be decorated on our arrival. She had a lovely surprise & found on check out that this was complimentary! Found reception & restaurant friendly & efficient.We`ll definitely be staying here in the future.

Guest rating:

17/1/2012

"If its a reasonably priced,modern hotel room with great facilities then The Mint Leeds is for you!!"

We have stayed here many a time, for the following reasons, its reasonable, provides great spacious rooms, is always clean - and has been every time we`ve stayed and provides amazing views on Leeds. The food is lovely and the staff are always very welcoming. We don`t stay anywhere else apart from The Mint whilst in Leeds

Guest rating:

15/8/2011

"Great hotel, excellent staff, good price!"

I had a very enjoyable stay on a Saturday night at his hotel. The rooms are clean and well equipped, and the staff were exceptional. Would defintely recommend.

Guest rating:

15/7/2011

"Excellent Hotel - very impressed!"

This is an excellent hotel - very clean, stylish rooms, excellent food and great location. Would recommend - can`t fault it in any way.

Guest rating:

12/7/2011

"Very enjoyable stay"

Good rooms, great views, courteous and helpful staff. Recomend.

Guest rating:

20/6/2011

"Good location and first class service in every respect. Would recommend highly."

Guest rating:

1/4/2011

"great time, good quality bedrooms, nice restaurant and beautifull vue of leeds at the sky lounge"

Guest rating:

17/2/2011

"-"

The staff were exceptional. The Breakfast was well worth the money. The atmosphere in the hotel bar was superb and well worth having a few drinks in before heading off out. Will definately be staying at the mint again.

Guest rating:

5/12/2010

"Our first stay in a Mint Hotel - and it was better than expected."

Guest rating:

19/7/2010

"wedding party so quite a few of us"

hotel comfortable and clean, helpful staff on the whole. breakfast fantastic but sunday morning very full and had to wait half an hour for table.

Guest rating:

30/3/2010

"Very difficult to locate , won`t come on a Sat night again due to party crowd pandemonium."

Was told all rooms have showers so no bath which is a standard expectation. Rooms very basic for a design hotel. Lifts poorly designed(tunnels) and not working properly. Didn`t appreciate someone`s else`s bar tab charged to our bill. Room service meal was inedible but taken off bill after complaining. Breakfast was excellent and the location redeems the hotel(if you can find it)

Guest rating:

14/2/2010

"great modern hotel attracting a young crowd not the place if you are looking for a quiet break "

Great breakfast One of the best I have had even fresh juice. The rooms are all good with lots of mod toys Remember to take lots of money if you want a drink in the bar you will need it £11.50 for a wine and a coke.

Guest rating:

6/1/2010

"Couldnt drink in the bar.."

Stayed on New Years Eve and had planned to spend the evening in the lovely bar at the hotel. Unfortunately when we arrived at the bar you had to be on the guestlist to enter as there was a private party going on. Was rather annoyed that we hadnt been informed when checking in that we would not be able to use the bar for the evening... would have been even better to be told when booking! There was no apology or alternative offered.. just a simple, you cant come in if you`re not on the guestlist. Besides this was a very nice hotel.

Guest rating:

6/12/2009

"First Class Hotel"

We arrived and were met by very friendly reception staff and then stepped into an excellent room with every facility you could wish for from the huge bed,amazing bathroom/shower to the imac TV/computer. We dined in the City Cafe from the A la Carte Menu which was first class from the starter to the dessert all served by attentive helpful staff. The Hotel is in an excellent position for the train station and city centre with a 360 degree view of Leeds from the rooftop bar .We enjoyed every minute of our stay and will definitely be back and would not hesitate to recommend to anyone looking to visit Leeds

Guest rating:

5/12/2009

"-"

there was a rip in our duvet cover which did`nt look good, considering the hotel rating. Other guests where extremely noisy realy in the morning- I was actually woken up at around 1am, by the guests in the next room `talking` in the corridor. I feel there should signs on every floor asking guests to more consideate to others beteween certain times. I was verbally abused by the man next to us when I asked him to keep his voice down.I realsie I could have `phoned down to reception, but we were on the9th floor +by the time someone came up they would have been back in there rooms.

Guest rating:

30/11/2009

"car parking fiasco!"

We got lost en route to the hotel and were given directions but were not told that their carpark was full and we would have to use the nearest NCP. We then had to walk for approx 10 mins in the rain with our bags! Not a good start. We were also not told that they had a special deal with the carpark for £5 for the stay - we had moved our car on the sunday to the hotel`s carpark (woefully insubstantial but temporary we were told) and paid £13! You need a ticket from reception on checking out and it should only be £5. However, on the plus, it was very clean and the breakfast was very good. There is a very busy bar on the top floor which was quite a novelty but re-mortgage the house before you embark on the cocktails! Overall, the hotel seems not quite finished off as if it has opened before it was ready. Very contemporary and minimalist but a bit lacking in atmosphere.

Guest rating:

16/11/2009

"Nice Clean Hotel, Awful Service At Breakfast"

The City Inn was clean, very welcoming and was what i would expect from a new Hotel at the price i paid.The only problem was the shambolic attempt to provide breakfast. You were taken to your table and the order was taken for both breakfast, tea and toast. The breakfast turned up fortunately, but sadly the toast never did and only on the third time of asking did the tea turn up. We were not the only one`s complaining, other people who were sat around us were having the same problems with both the toast and the drinks. On checking out, i was never asked if i had enjoyed my stay, the first time to my knowledge that i had not been asked, that spoke volumes..!!This spoilt what had been a very nice stay at the hotel.

Guest rating:

15/11/2009

"-"

Waiting time for lift too long and Waiting time for breakfast too long as well. Rooms and service perfect. Very clean and well decorated.

Guest rating:

23/8/2009

"staff very helpfull but was not happy when our friends told us what they paid for two nights wasnt "