To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
22/12/2012
"Lovely Hotel"
Very friendly staff, rooms well equipped and spacious - breakfast was great!
1/12/2012
"Beautiful Hotel"
Beautiful hotel set in fabulous gardens right on the River Thames. Lovely rooms, brilliant breakfast and very friendly staff. My only critisism would be the lack of available seating around the pool!
15/7/2012
"Wonderful end to a wonderful wedding day"
My daughter got married on 14 July and a party of us stayed at the Oakley Court Hotel as it was near to the reception venue. We were all delighted with our rooms, the staff were most pleasant, nothing was too much trouble, the setting was beautiful etc etc. When I finally got to my bedroom at approx 2.0a.m. I found my husband had locked our suitcase but left the keys at home. I went down to reception and a very kind concierge came up with some pliers and broke the lock for me - he was truly my saint in shining armour! We came back on Sunday afternoon to all meet up post wedding and had a delicious tea on the terrace served by a very good natured waiter. Definitely consider the Oakley Court if you want somewhere with the "wow" factor. In fact we live 15 minutes away but think we will come back later in the summer for a weekend and we shall pretend we are far away from home.
Hotel response from Reservation Manager
16/7/2012
Thank you for taking the time to write us a review, I will ensure your comments are passed onto the team. We are very pleased that we were able to contribute to such a special occassion. We look forward to welcoming you back to Oakley Court very soon!
1/7/2012
"-"
The grounds and hotel are beautiful however I was not impressed with the staff at the hotel. The receptionist in the leisure club was very helpful but all staff in the hotel itself were cold, slow, never a smile on their face, and generally quite condescending. Unfortunately this gave us a tainted view of the hotel, despite finding the room and facilities fantastic.
Hotel response from Reservation Manager
2/7/2012
Thank you for your valued feedback. I would be grateful if you are able to get in touch with the Hotel in order for us to investigate your comments further. I look forward to hearing from you.
18/6/2012
"Fantastic hotel situated between Windsor/ Maidenhead. "
We, a family of 2 adults and 2 children aged 6 and 4 years old, stayed a weekend in June at Oakley Court. I can highly recommend the hotel for its surroundings, service, breakfast and facilities available - gym is good size compared to other hotels, swimming pool has a shallow end for relaxation alt for kids to play in that are not as water confident to go in deep side (1.2m deep). The only con I can see are the prizes on the ala carte AND bar menu, but it is a 4 star hotel and maybe just maybe they can get away with it Take your time at breakfast, the food cold as warm is super! We stayed at the seperate wing/ building where the pool/gym are located which turned out to perfect room allocation for us. Yes we had to cross and walk 1mins to main building for breakfast, but we were away from the main hotel buzz ie wedding parties etc and kids could really use the pool without getting cold going from A to B. Will stay again - highly recommend!
Hotel response from Reservation Manager
25/6/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court!
5/6/2012
"Great hotel as always"
We come to Oakley every 3-6 months and always have lovely stay, plenty of places to visit close by including Windsor, Henley on Thames, legoland Windsor.
Hotel response from Reservation Manager
6/6/2012
Thank you for taking the time to write us a review, we value all comments and I am pleased that you continue to enjoy your time at Oakley Court. We look forward to welcoming you back very soon!
4/6/2012
"Food grosslt overpriced. Shower not high enough"
Room too hot. Air conditioning too noisy
Hotel response from Reservation Manager
6/6/2012
Thank you for your valued feedback. I would be grateful if you are able to get in touch with the Hotel in order for us to investigate your comments further. I look forward to hearing from you.
26/5/2012
"Great to return"
lovely hotel where we had spent our wedding night 10 years ago. Just as nice as we remembered it. The only complaint was charging 4.99 for an hours wifi or 9.99 for the day. Seriously, charging for wifi in 2012??????
Hotel response from Reservation Manager
28/5/2012
Thank you for taking the time to write us a review, we value all comments. Your constructive feedback will be shared with my management team and we hope to welcome you back to Oakley Court!
13/5/2012
"very good service and friendly staff, cant fault the room cleaning either."
Down side, no black pudding for breakfast!!! Also no mushrooms. Did notice on the corridor to our room, the carpet was lifted and frayed, quite a hazard, also the breakfast room was very busy, which is good but the entrance by steps was very narrow and congested with people waiting to be seated and people getting their food, and staff standing around.
Hotel response from Reservation Manager
14/5/2012
Thank you for taking the time to write us a review, we value all comments. Your constructive feedback will be shared with my management team and we hope to welcome you back to Oakley Court on a future date.
10/5/2012
"Outstanding Hotel"
A very relaxing stay, slightly spoiled by the roadworks taking place, making movement around the area hard going.
Hotel response from Reservation Manager
14/5/2012
Thank you for taking the time to write us a 5* review, we value all comments. We look forward to welcoming you back to Oakley Court!
7/5/2012
"Excellent"
Great location, great buiding, great facilities.......Great time !!!! would highly recommend
Hotel response from Reservation Manager
14/5/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court!
4/5/2012
"The staff were extremely courteous and helpful. The weather was awful, but we can`t blame the hotel!"
Hotel response from Reservation Manager
14/5/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court in the near future, hopefully the weather will be better next time!
23/4/2012
"Good hotel, although some decor could be better, food/drink expensive"
We were in a courtyard room which was very spacious for our family of four. The decor of the room seemed unfinished. I got the impression they were in the middle of redecorating the floor. It was also very convenient for the swimming pool and gym. Swimming pool was a lovely temperature and gym well equipped. The setting is very nice and if the weather had been better we would have explored the grounds more. Breakfast was okay, although our tariff see to restrict us from having things like smoked kippers etc. Only real gripe with breakfast was the poor quality of the juice. All the staff seemed helpful. We felt the bar food and drinks were on the expensive side, but had a most enjoyable ploughmans and bottle of wine to share and they kindly brought more bread.
Hotel response from Reservation Manager
30/4/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court!
22/4/2012
"Great weekend with family"
Hotel , hotel grounds and facilities excellent and location perfect for family gathering from overseas and arriving in heathrow. We booked 4 double rooms and a family room . This hotel appears to be ipopular for weddings at weekends and business during week , the only complaint I have is family rooms close and directly opposite wedding function room so family in this area had disturbed 3 nights
Hotel response from Reservation Manager
23/4/2012
Thank you for taking the time to write us a review, we value all comments and I am pleased that you enjoyed your family gathering. I will ensure the feedback you have given is passed on to our Team. We look forward to welcoming you back to Oakley Court!
5/4/2012
"Beautiful hotel"
The hotel and staff were really lovely and the hotel was beautifully maintained. It was fab walking in the grounds and along the river and learning abou the history of the building. The room was a little disappointing as there was a lot of noise from people walking above and the plumbing made loud noises from time to time and also the sink taps were faulty.
Hotel response from Reservations Manager
16/4/2012
Thank you for taking the time to write us a review, we value all comments. Your constructive feedback will be shared with my management team and thank you for your review.
26/2/2012
"Excellent food and service. We felt `pampered` by the whole experience."
The food is excellent and the staff attentive to all needs. We did want a Spa weekend, however the spa and hotel are seperate, however we will rebook ensuring we coordinate our spa treatments with a stay at the hotel.
Hotel response from Reservation Manager
27/2/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court for another `pampering` stay!
22/2/2012
"All rounders in all aspects."
Although it was a very short stay and due to the nature or circumstance of my stay, all the staff were very helpful. The setting of the hotel was wonderful and the grounds and lake are breathtaking. I definately hope to return and will surely recommend.
Hotel response from Reservation Manager
27/2/2012
Thank you for taking the time to write us a review, we are pleased you enjoyed your time with us - hopefully next time you will be able to stay with us a bit longer! I will ensure your comments are passed to the Team. We look forward to welcoming you back to Oakley Court!
4/2/2012
"-"
comfy beds,helpful staff,good breakfast all in lovely setting.
Hotel response from Reservation Manager
27/2/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court in the near future.
25/1/2012
"-"
â??Allâ?? staff were friendly and professional including the cleaning and bar staff aswell as those carrying out maintenance on site. Not once did anyone pass without a greeting and a smile. The room was of high standard and without fault. Not sure we would have been as happy had we been allocated a room overlooking the carpark but were delighted to be overlooking the river and grounds. A D Carter MBE Jan 2012
Hotel response from Reservation Manager
1/2/2012
Thank you for taking the time to write us a review, we value all comments and I am pleased that you felt welcome throughout your stay. I will ensure the feedback you have given are passed on to the Team. We look forward to welcoming you back to Oakley Court!
25/1/2012
"This hotel was superb!!"
Fantastic service during my stay all staff were pleasant and helpful.I stayed in a well appointed room with a view and breakfast was piping hot and fresh.hotel was has been well maintained and is now on my return list.
Hotel response from Reservation Manager
1/2/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court very soon!
22/1/2012
"Beautiful setting, very helpful staff, excellent facilities!"
We had a very restful stay at Oaskley Court. The hotel is easy to find and conveniently located close to the M4 and very close to Windsor. The hotel itself is clean, well organised with excelletn facilities. The gym and other leisure facilities were well presented and more than adequate for a weekend stay.The rooms were large and had everything we needed and again very clean. Our only complaint was the rooms were a bit hotLovely food, great service, reasonably priced wine all made for a great stay.Would definitely recommend
Hotel response from Reservation Manager
23/1/2012
Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team.We look forward to welcoming you back to Oakley Court!
5/1/2012
"lovely hotel and setting. comfortable and excellent staff"
overall a good place to stay. generally very helpful but i was deeply disappointed in the lack of flexibility re changing bookings. make sure you really do want to stay there on that night before booking otherwise you may be forced so to do against your new plans
Hotel response from Reservation Manager
11/1/2012
Thank you for your feedback.We do have several rate plans available with the majority of them having flexible policies. However, certain rate plans have early booking discounts which include a non transferable or refundable cancellation policy which is highlighted at the time of booking. We are pleased you enjoyed your stay and the unique location and setting of the Oakley Court Hotel.
18/12/2011
"Lovely hotel and dinner was very good but the dining room lacks warmth and ambiance."
We had to completely remake our bed as under sheets were not in place at all. Could not open windows as too stiff. When we settled the bill were not even asked if we had a pleasant stay. This was a present to my husband and was not upto expectations.
5/12/2011
"-"
The building and setting are stunning. The rooms are comfortable & clean. Staff are friendly.The only down side was the steam room was unclean. Also, same as most places, not enough tea bags etc in the room!
22/11/2011
"-"
Country house was amazing - the view, decor and surroundings. However, amajor let down was the staff. I would have expected paying a high fee yielding a high level of service. I can`t remember a single person working at Oakley court smiling at customers. Secondly,we were made to wait 30 minutes for breakfast. Overall the location is amazing but other factors werenot good
20/11/2011
"Celebrated our 40th Wedd Ann at Oakley Court with our family. AMAZING!!"
From online booking to Our stay at Oakley Court we had an amazing stay. We were upgraded to a river facing room, and the service and staff outstanding. I must mention Daryl, who on Sat night went to extensive lengths to fulfill a few requests with agenuine smile on his face! He is a valuable asset to your organisation. We will be back with the whole family in the spring. Congrats on a wonderful Hotel. Thankyou. Colleen Howard
3/11/2011
"Recommend for Legoland"
Lovely area,Lovely hotel and grounds and Leisure Centre lovely.
25/10/2011
"Great hotel, expensive but worth it for a treat"
Good hotel, great facilities, were good with my small children, However expensive to eat in, we only ate in the bar, the bill was over £30 for 3 people for snacks and drinks... definately London prices.
19/10/2011
"-"
its was a great start to our holiday .
19/10/2011
"So far so good!"
Will be back in December to review the hotel in more detail. So far so good, hope my breakfast is good this morning...mice bacon locally sourced, crispy on the edges, fresh cooked sausage ....mmmmm
17/10/2011
"Lovely Hotel"
I really enjoyed my stay at the hotel. The staff were welcoming and the room was clean with a fantastic view, the grounds were spectacular and I enjoyed a great game of tennis in the sun. If I had one criticism, it would be that the breakfast was a little bit of a let down; in terms of choice. The fruit salad was of poor quality and it would be nice to have fresh orange juice.
10/10/2011
"clean tidy, good service, and good food"
12/9/2011
"Nice Facilities"
None
12/9/2011
"very friendly, helpful staff"
very good level of customer service, nothing to much trouble even at 4.30am. Beautiful setting, facilities all of good standard. As we had an early flight we unfortunately didn`t experience the breakfast or late check out.
8/9/2011
"Already recommended to friends"
24/8/2011
"Lovely relaxing stay"
Pool and food was great, excellent service and comfy room. Go for it
24/8/2011
"Friendly staff, beautiful hotel and relaxing place to stay"
18/8/2011
"Gorgeous location, fantastic room and pleasant staff!"
12/8/2011
"we love this hotel, kids love it, service excellent"
29/7/2011
"Wonderful location,very peacful.Excellent accomodation and leisure facilities."
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.