Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 40 reviews

Guest rating:

26/7/2015

"Hotel nice rooms a bit tired "

Changed one room as it was smelly pm v.no ventilation in bathroom, so visit to the toilet was well smelly. Room was stuffy window had to be closed in morning because of building site opposite

Guest rating:

3/6/2015

"-"

Most comfortable.

Guest rating:

1/12/2014

"Checkout took over 15 minutes which is not acceptable"

All facilities in the hotel as expected and very good, staff friendly, breakfast excellent but it is not acceptable to have to stand in line for more than 15 minutes to checkout.

Guest rating:

13/6/2014

"Hotel charged 20euro extra for a booking it got wrong."

Booked a non smoking room, proof of which is on my email, but on arrival were booked in to a smoking room which had the most offensive stench of stale tobacco imaginable. We were told the only availability was to pay extra. Most disappointing.

Guest rating:

17/2/2014

"I enjoyed my stay and most aspects were good, but I had to ask for soap, no shower cap offered."

I would use Bewleys again and have done so in the past but feel the standard is slipping slightly

Guest rating:

10/2/2014

"Good location & price, Rooms slighly dated. Noisy plumbing. Towels well worn."

As above

Guest rating:

10/2/2014

"The twin room was equipped for one - both nights"

The breakfast was excellent, the staff very pleasant, the evening meal nice but problems at desk in restaurant to pay for meal. The twin room that was booked had towels for one on each day, even though the Hotel reception was advised. Each night we had to request towels. The tea had coffee /tea for one and the request to reception to advise 2 were in the room had no follow through.

Guest rating:

15/12/2013

"spacious clean room, helpful staff and great value for money"

just off M50, but only a few minutes walk from a Luas tram stop meaning that you can leave you car in the car park and use the tram into city centre

Hotel response from Front Office Manager

6/1/2014

Dear Valued Guest,Thank you for your review. I`m glad to read that you enjoyed all aspects of your stay.Kind regards,Zola JacusseFront Office Manager

Guest rating:

19/11/2013

"-"

The only problem for us was parking. No spaces in the car park for ages. It was hard to get rid of the car. Also a smell of smoke in the room. Other than that all was fine and we would stay again.

Hotel response from Front Office Manager

6/1/2014

Dear Valued Guest,Thank you for taking the time to review the hotel.I`m sorry to read you had difficulty finding a space in the car park. For your next stay, please note that we do provide both smoking and non smoking rooms and these can be requested at check-in.Kind regards,Zola Jacusse

Guest rating:

10/11/2013

"Nice Restraunt and bar area. Pity about cost or Carpark. "

Hotel response from Front Office Manager

6/1/2014

Dear Valued Guest,Thank you for your review. Glad to read that you like our newly refurbished bar and restaurant areas.I hope to welcome you back to the hotel in the near future.Kind regards,Zola JacusseFront Office Manager

Guest rating:

4/9/2013

"-"

I really enjoyed my stay at this hotel. I have stayed here many times and it never fails to impress me. The staff are very friendly and helpful. The rooms are very comfortable. It is easily accessible. The service is great.

Hotel response from Front Office Manager

6/1/2014

Dear Valued Guest,Thank you for your review and your kind comments which I have passed on to all the staff.We do hope we wil have the opportunity of welcoming you back in the near future.Kind regards,Zola JacusseFront Office Manager

Guest rating:

12/8/2013

"After price paid for room could not believe hotel charges for your car to be parked"

Guest rating:

12/8/2013

"very comfortable & clean rooms"

Nice friendly staff. Menu in. Bar and rest. Very limited. Charges for bottle water juicec and breakfast too expensive, otherwise an enjoyable stay.

Guest rating:

4/8/2013

"-"

The Bewley`s hotel was clean and the service was good. It is very easy to get to by car and is a short walk from the train station about 20 minutes from St Stephen`s Green. It was very good value and I would definitely stay again.

Guest rating:

26/6/2013

"-"

When I put a "Do not disturb" sign on my door, it there for a reason. I did not appreciate being phoned and woken by room service asking me if I wanted the room cleaned. It defeats the purpose of having a sign on the door in the first place. I`ve experienced this before, so I assume that its regular a practice in your hotel. While I won`t be so crass as to say I`d never stay with you again, I will explore other options before choosing your establishment in future. Otherwise, my stay was fine, The room was clean, the floor quiet and the reception staff courteous and helpful.

Guest rating:

16/6/2013

"-"

Great hotel if you are going to a concert as they do a shuttle bus to and from concert venues for ?10 return.

Guest rating:

12/5/2013

"There was a Receptionist called Keith whom we found to be most helpful. "

I have stayed at Bewley`s many times now and will continue to do so. It is a very relaxed atmosphere and,of course, being an Irish hotel offers great hospitality. You suit my husband and myself very well.

Guest rating:

12/11/2012

"my wife enjoyed her stay at your hotel but did not enjoy having to pay for the car park, "

this should have been pointed out to us when booking the hotel. this is the first hotel we have ever stayed in that we have had to pay for the pleasure of parking our car in the hotel grounds

Guest rating:

19/7/2012

"Thank you Hotel Direct"

Hotel was very good, clean, comfortable, overall would highly recommend. Fantastic customer service from Hotel Direct best I`ve every received on-line I`ll be definitely be using your services again.

Guest rating:

22/11/2011

"Great Hotel, Would highly recommend this hotel to anyone. "

Was impressed with prompt service in all area`s of the hotel, check in, restaurant, Bar & Lounge. Would recommend this hotel to family`s as staff were very child friendly.

Guest rating:

26/8/2011

"thought the shuttle coach to the airport was an excellent service"

Guest rating:

14/7/2011

"VERY IMPRESSED WITH BEWLEYS HOTEL LEOPARDSTOWN"

The staff were very friendly and the food was excellent, over all very good value for money, would stay again any time.

Guest rating:

5/10/2010

"Warm and friendly staff"

Worried at first by distance from Dublin airport and city centre but excellently served by Aircoach from the airport and the tram into St Stephen`s Green is wonderful. Will definately stay here again on my next visit.

Guest rating:

20/9/2010

"Very Positive Experience"

Rooms clean, service good, food good, helpful staff.

Guest rating:

8/4/2010

"Very good"

Only two problems one was a AC lead hinging over the back of the raditor which had visiable Netural and live wire showing. Can not see how the H&S manager or House keeping manager did repot this. the other item in room 124 was on soap at the hand basin, I reported this an hour after booking in, and again that night, and again thefolling day using the room door tag, which I handed into reception. On booking out on the thired morning still no soap, not even a block in place of the liquard. Hotel food very good be pricey. staff very helpful and caring and professional. Would stray again, and have done.

Guest rating:

8/3/2010

"Good location for the tram into Dublin and needed a car park"

Goog quality room and food

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.