Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

97%  based on 15 reviews

Guest rating:

11/2/2011

"Great location, lovely hotel"

Guest rating:

15/1/2011

"An outstanding hotel. Service impeccable. Rooms fantastic. Would definitely stay here again. "

Guest rating:

1/10/2010

"excellent hotel, well run, perfect size for visit to London"

Guest rating:

24/6/2010

"Staff were excellant. room a little small, Tv did not work ,no late check out available."

Guest rating:

1/6/2010

"best room ive ever stayed in "

Guest rating:

31/5/2010

"Excellent service and location"

My all time favourite London hotel, will definitely recommend to friends and family and will be my 1st and only choice next time in London

Guest rating:

31/5/2010

"-"

The overall experience of our visit and the service recieved at The Montcalm throughout our stay was excellent. The only negative experience is very slight and that was despite being an ambient room temperature, the aircom in our room (503) did not effeciently cool the room enough when set at 19 degrees when it got a little stuffy for my guest during the night. The reception staff and Thomas, in the lounge, were very friendly upon our arrival and throughout our stay. I would certainly choose to stay at The Montcalm if the opportunity arrise again in the future and would recommend your hotel to friends and relatives should they wish to stay in London.

Guest rating:

24/5/2010

"-"

we booked a family room with a cot which was not ready. We were given a standard room which we had to move half the furniture out of to get the travel cot up. It should state if this is the case as a family room gives a misleading idea of size of the room which was cramped

Guest rating:

16/5/2010

"-"

Very good, could not work TV ? in bathroom !

Guest rating:

2/5/2010

"the hotel was an excelent location .Luxurious and every need catered for will stay there again.Than"

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.