Montague on the Gardens reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

95%  based on 153 reviews

More reviews >>

Guest rating:

21/4/2024

"Fabulous"

Marvellous staff

Guest rating:

11/3/2024

"Montague on the garden"

Absolutely brilliant nights stay. Best sleep ever nice comfy bed/bedding. Nice to see still keeping tradition of turning down beds & leaving chocs on pillows, slippers for your comfort & biscuits to have with a cuppa 128077;. Would certainly recommend staying here, right in the heart of things. Wonderful staff, very helpful & cheery also doormen very pleasant they couldn`t do enough for you. Wished we could have stayed longer. So nice we will have to book another theatre/hotel stay with you again soon. Perfect weekend. THANK YOU EVERYONE 128079; John & Lyn

Guest rating:

12/3/2023

"Staff on hand for everything. Excellent stay. Would definitely recommend."

Guest rating:

31/10/2022

"Went over and above to make us welcome"

Very helpful and bent over backwards to make our stay comfortable. Lovely helpful staff.

Guest rating:

13/2/2014

"-"

fantastic hotel if i had enough money i would stay 365 days a year the staff were very nice and could `nt do enough for you the food was very nice .

Guest rating:

24/1/2014

"Very inviting"

Friendly. Attentive. Comfortable. Very well appointed. High standard. Would stay there again.

Guest rating:

23/12/2013

"-"

Would just like to say from us arriving at the hotel to us leaving all of the staff were fantastic with both us and the 2 girls aged 11-21The rooms had everything we needed and more the food was all very good

Guest rating:

13/12/2013

"Very friendly and welcoming. Nice personal touches in room."

Guest rating:

20/11/2013

"Exceptional service"

Beautiful hotel, with staff there at all times to attend to your every request. Definitely revisit.

Guest rating:

3/11/2013

"Top draw hotel staff so good we have booked to come again !"

Guest rating:

11/9/2013

"The perfect central London hotel."

The Montague on the Gardens is the perfect central London hotel - not too big or small. Conveniently close to three Underground stations giving easy access to most venues.

Guest rating:

30/6/2013

"-"

A fab hotel with excellent customer service. If treating ourselves to another London break we would most definitely head for the Montague for another stay. Thank you.

Guest rating:

18/6/2013

"Very helpful staff, excellent location"

I can not praise the hotel enough, they staff were just lovely and so helpful. Jorge always had a smile and was so attentive, on my next trip to London I will be staying there again. thank you Montague

Guest rating:

12/6/2013

"More than perfect in every detail. A wow experience in all aspects. A GEM of London."

No review could encompass the pure magic and genius of this hotel. From arrival to departure this is exceptional in the attention to every minute detail. Room, food, ambience, décor, friendliness.... every aspect is perfect and makes you longing to return.

Guest rating:

7/5/2013

"Lovely Central Hotel"

Very good Customer Service, Central Location, Near to Kings Cross Station, Good Breakfast

Guest rating:

1/4/2013

"Lovely weekend break"

Very hard to fault the Montague Hotel. Clean, well furnished and extremely conveniently located. Staff attentive without being overbearing, overall excellent

Guest rating:

25/2/2013

"Wonderful Hotel"

I have stayed at The Montague many times, the service is always good and the standards very high

Guest rating:

21/2/2013

"Friendly, comfortable and great location"

Guest rating:

10/10/2012

"We really enjoyed the Hotel, excellent food, service, room and location. We will be back!! "

Guest rating:

4/9/2012

"An extremely well managed hotel"

All staff members very helpful. Hotel spotlessly clean. Excellent food.

Guest rating:

17/6/2012

"Very polite, helpfund pleasant staff"

Guest rating:

4/3/2012

"Great hotel in a prime location"

All the staff wer very friendly and helpful. Hotel next to the British Museum and within walking distance from most theatres. If you can book an up grade as the basic grade rooms are very small. Breakfast worth the investment.We have stayed here on a number of occasions and will return.

Guest rating:

16/1/2012

"Overall excellent although bedroom very small. Staff were very attentive, food excellent."

Guest rating:

2/12/2011

"what can I say"

It has been a few year since I had been in London. A student, studying in Ireland and working in the summers in London and its surrounding districts, I could ill afford much then but, nevertheless had a wonderful time. Living in Australia now, the opportunity arose to spend 3 nights by myself, in London and did I pick the perfect hotel. They took care of me and catered for my every need. From a very comfortable room, the accommodating staff, to the concierge ensuring that my days and evenings were filled with culture and sporting events-----heaven. A perfect holiday and a perfect hotel. I hope I will be there again with the knowledge that I will not have to spend hours beforehand on the internet trying to book an event when the hotel has access to the best tickets in town.

Guest rating:

30/11/2011

"A welcoming, stylish, comfortable hotel."

Guest rating:

14/11/2011

"All you need from a hotel"

The location, accomodation, facilites and food were all excellent. the staff could not do any more for you. We would recommend this hotel for anyone.

Guest rating:

23/10/2011

"Superb customer service"

Great hotel, Staff make a real effort to make you feel welcome. Lovely touches in room and wonderfully peaceful night`s sleep. Can`t wait to return

Guest rating:

16/10/2011

"Exceptional service. Beautiful room. Relaxing, friendly atmosphere."

Guest rating:

28/8/2011

"Very good breakfast "

Guest rating:

23/5/2011

"Hotel is well located, the room was terrific and clean, generally helpful staff. However,"

Some minor isssues: a bit lax in leaving milk for tea. Housekeeper barged in without knocking on one occasion (or else she knocked so quietly i couldn`t hear). The doorman was officious and unpleasant on one occasion. I`d just flown for 24 hrs and was looking forward to a shower and sleep. As my room was not yet ready (I arrived early) they generously took my bags and I went to a coffee shop. When I returned to see if the room was ready the doorman stepped in front of me an barred my way, clearly sending the message that I didn`t belong. This left an unpleasant taste in my mouth.

Guest rating:

15/12/2010

"-"

On the whole well placed hotel for the usual weekend shopping.dining and shows. Staff very charming - welcome high standard - concierge very helpful / booked us a dinner res at a swish Indian - breakfast the best full english we`ve had in a London hotel. But sadly, although very well decorated and set out, room was so small we felt like Hagrid and Alice in Wonderland. (Bath tiny!!) Consider it expensive because of the size of the room we were allocated. Have stayed other places with larger rooms but less expensive.

Guest rating:

28/11/2010

"the best hotel service that we`ve experienced for many years."

quite supberb service by everyone concerned - a massive team effort - if i was a banker, they could all share my bonus!

Guest rating:

29/10/2010

"-"

thoroughly enjoyed our stay. staff very friendly and helpful.Room good size and clean.

Guest rating:

28/10/2010

"Warm friendly efficient front of house in a well located comfortable well appointed hotel"

I wanted a clean comfortable bed in a pleasant well priced hotel and that is exactly what I got.I look forward to returning to this part of London and will definitely rebooked the Montague

Guest rating:

28/10/2010

"Only a one night stay"

Only a one night stay but the attention to detail was excellent, the bedroom was bright and cheerful , not to sure about the mirrored bathroom shows the excesses from the dining room!!Breakfast was very good with first rate service, the welcoming feel to the whole hotel made our stay ,one to remember.

Guest rating:

18/10/2010

"Clean and well appointed"

Guest rating:

8/9/2010

"Committed to Service"

We had the pleasure of staying three nights at the Montague and a pleasure it was. There is not a single aspect that I could fault. It goes without saying that when you stay in London (and you are not a regular) being central is essential. The Montague is perfectly positioned in a quiet central area adjacent to the British Museum. When you are away from home it is the small things that make all the difference - the staff at the Montague do not miss a thing. From comfortable surroundings to advice on which bus you should take if there is a train stike. I truly believe that the Concierge staff would win medals if there were such a thing as a Concierge Olympics. A pity to be leaving really.

Guest rating:

4/9/2010

"Ideally located for the Dominion Theatre."

Great Hotel but check the type of room yoiu are getting and where it is situated - they vary tremendously and some are cramped and noisy.

Guest rating:

13/6/2010

"Very small single room "

Nice location

Guest rating:

31/5/2010

"I was most impressed with the service we had. All the staff are most attentive and helpful."

The staff who stood out were Gerhard and Christina. They made the wedding what it was, a wonderful occasion.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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