To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
21/12/2016
"Great service great food great accommodation concierge fantastic."
Morse bar very small and busy Cartoon bar was shut with no alternatives had to find a local pub. Streets around the corner from this Wonderful Hotel were unfortunately very busy with Beggars with large dogs, Junkies, alcoholics and people sleeping rough in doorways who think you are fair game to donate to there life style because you have stayed in a beautiful hotel. My Wife is in a wheelchair so we found it really difficult to get pass these people who deliberately block your way. Our son in law is an Amrican Attorney and found the whole episode upsetting. And has indicated he would not visit Oxford again. Spoilt an otherwise great break.
19/10/2015
"Good central hotel"
Lovely rooms but problem with thermoregulation. Staff not very friendly. Waited 10 minutes at reception before either of two girls looked up from their pc. When I mentioned the card didn`t seem to operate the lights in the room a young man took me up and told me, in a surly manner that the card had to go in at an angle... As if everyone should know this. Despite there being a plaque in the bar quoting inspector morse on how they serve a great pint... They only serve IPA, no other beers.Generally however an okay hotel
14/4/2014
"Enjoyable Stay"
Very nice Hotel well appointed room . very polite and helpful, would definitely stay againDr S Mason.BDS
31/5/2011
"Despite the five stars it is accorded, staff are generally quite friendly and make you feel at home."
The concierge desk was particularly helpful, while the reception desk was more business-like. Good location, especially on a wet Sunday, as it is located right in front of the Ashmolean Museum, where tourists can spend hours in enthrallment. The bar was very comfortable, too.
23/4/2011
"Not 5 star but good for parking"
Good: Valet parking at hotelBad: Costs approx £26.00 per night!Good: Clean rooms, attended to quicklyBad: Decor a bit fadedGood: Freshly cooked breakfastBad: Give you coffee and minimal toast, toast always cold, only got freshly brewed coffee when waiter had to return it because cafetiere brokeHowever, centrally situated but how not in the league of 5 star Gleneagles or Chester Grosevenor.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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