To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
25/7/2016
"A lovely weekend stay."
This is our second visit to the Copthorne Hotel in Cardiff. We like to stay here as it is 10-15 minutes out of the centre, easy to find and easily accessible. The hotel staff are very friendly, breakfast is good, even my picky 12 year old son enjoys his breakfast with all the choices. We like it and we will be returning next year.
28/11/2014
"Very comfortable and excellent service - friendly and efficient"
31/10/2013
"-"
Restaurant service very slow and food cold and not good. Room good. Breakfast reasonable but again I`ve had better
30/5/2011
"In need of a facelift"
Rooms and public spaces are showing their age - dark wood and dark carpets predominate.WiFi broadband in public areas only and is charged for. No ethernet connection in room.The hotel is clean and breakfast buffet was good. Staff were helpful.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.