To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
19/11/2017
"Best breakfast in the world......"
Wonderful service, surroundings. We enjoyed the bar, the band and the cocktails. Excellent breakfast in the morning with exceptional sections.
13/8/2015
"overnight stay"
staff pleasant efficient.Bit disappointed with our room looking onto a back wall with fire escapes etc.but then we had booked a basic double.Breakfast very good even though it was very busy in the restaurant.
30/5/2015
"Very pleasant stay"
I`d definitely stay again! Breakfast was superb, room was more than adequate and the bar service excellent! Would recommend.
26/8/2014
"Staff very friendly and helpful"
15/6/2014
"Very good service, staff were excellent"
Long wait for breakfast
19/11/2013
"Bedroom/bathroom excellent. Could not fault staff."
Our only comment would be we were surprised there was no Mint Sauce to have with the lamb! We were offered Mustard and Tomato Sauce - being such a high class establishment that amazed us!!
28/5/2013
"Beautiful hotel, would highly recommend!"
As soon as you walk into the The Grand Brighton you know that you are in for a treat. Met by a huge chandelier and grand staircase, with someone playing the piano puts a smile on your face. The gentleman that checked us in was very polite, attentive and gave us all the information required, also offering a wake up service, newspapers etc. Our bedroom was beautiful, with the biggest most comfortable bed we`ve slept in. Room was very clean and decorated to a high standard. Breakfast in the morning was delicious, with lots of food to choose from, from cooked breakfast and food to order, as well as fresh fruit, cereals and pastries.The hotel is situated right by the sea front, near the pier and you can easily walk to the local shops and laines.
28/4/2013
"had a double bed when we asked for twins so one had to sleep on the floor"
The hotel is superb the staff were tremendous the breakfast was incredible the decor is magnificent.Two reservations: we asked for twin beds allocated a double so one of us slept on the floor. The outlook from the bedroom windows was a view of scaffold and planking set up against the window so spoilt the ambience of the weekend but otherwise spectacular and the show at the Brighton Theatre Royal was exceptional so yes very pleased but the two complaints were not rectified as the Hotel was completely full apparantly
22/4/2013
"Great service, very nice hotel"
They actually mixed up our room initially but quickly rectified it without fuss. Very nice hotel with great catering/facilities etc.
7/8/2012
"Staff Awesome: Hotel Room Run-down"
14/12/2010
"Needs updating a bit"
Car Park really expensiveAlways feel under pressure to give tips, mainly at the bar
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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