To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/6/2011
"Good service and location; helpful staff; clean room, excellent beds & bedding. "
24/11/2010
"Brilliant location and good value for money"
We recenctly visited the Royal (15th & 16th Nov 2010) & there was some refurb work being carried out on the main stair case, which was not ideal. However, all other aspects of our stay were very good, including the standard of the rooms, room service & the continental breakfast. The staff in particular were very polite & helpful - a thoroughly enjoyable stay. We have recommended the Royal to members of our family.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.