To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
16/6/2016
"Okay but won`t repeat"
Clean with friendly staff and interesting building close to the centre of York. We stayed in a superior double room but couldn`t work out what was superior about it - seemed fairly basic with small en-suite and was in the basement, so quite dingy with very small windows. Having to pay £10 for parking in the hotel car park overnight was a bit weird. Was looking forward to a nightcap after returning from theatre but bar was closed. Will try somewhere different next time.
16/4/2016
"excellent in all respects"
Two night visit. Will definitely make a return visit when next in York
16/10/2015
"Location, facilities and services perfect for York city centre"
Staff were welcoming, friendly and knowledgeable of the local area, rooms were excellent and clean. I would recommend a stay here.
19/7/2015
"-"
This really is a lovely hotel. Would certainly use it again.
18/7/2014
"Friendly,helpful staff. Lovely hotel in excellent location."
Standards generally high. Staff excellent and most helpful. Bedroom quite small, bed very soft but en-suite lovely. Would definitely stay here again.
7/7/2014
"Beautiful Hotel "
We stayed here for a long weekend and was taken back by its beauty and friemdly staff. Great location for the city just a short 10 minute walk. Although we didn`t eat here we heard the food was excellent from a fellowguest. We are thinking of visiting longer to York and this hotel would most definitely be at the top of our list.
21/5/2012
"Good accommodation; slightly small given price. Good food; service throughout excellent."
The friendly helpful and cheerful service of all the staff we encountered was what made this short stay very pleasant indeed. Treat your staff well; they are your greatest asset!
1/9/2011
"very clean breakfast good staff very friendly "
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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