To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
29/12/2015
"Very friendly and helpful staff"
Rooms clean but some aspects are looking a little tiered
19/7/2015
"Excellent location"
Lovely staff and good value hotel in excellent location for shops.
29/9/2014
"very poor"
I am very desapointed with a conditions of a 4* Hot.el...need lots of changes,maintenence of a interior building,really bedroom conditions really poor,no power in bath showers,no Ac in bedrooms and carpets need to.be change..I am really surprise how could this Hotel being pass all standerd revisions for a 4* Hotel.
17/8/2014
"Slightly expensive compared with local competition"
Booked standard double..very small,view of pipes and the ensuite door looked as if it had been kicked in! Hotel agreed to upgrade to executive suite which was very comfortable with no problems?
19/9/2011
"-"
The hotel was very nice....tastefully decorated rooms with flat screen TV, and modern bathroom. the Spa however needs a refurb. Tiles missing, a few holes in ceiling where light fittings once were.....shower cubicles need replacing. Just general wear & tear. Plus there is a £5 supplement for a Robe & Slippers!! The treatments area was nice, and staff very friendly both in Spa and Hotel. Breakfast lovely if a little expensive at £9.95pp. Full english buffet along with cereals/fruit etc.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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