The Grand Hotel and Spa reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

100%  based on 9 reviews

Guest rating:

26/11/2017

"Could not find a fault with the hotel"

We thoroughly enjoyed our stay in the hotel,staff extremely friendly which makes a difference. The spa was a delight to use,I was reluctant to leave it. We will be back if I can get a good deal on rooms & transport,this was a special treat for both of us. I would certainly recommend the hotel to everyone.

Guest rating:

2/8/2015

"-"

excellent customer service and hotel was fantastic

Guest rating:

14/3/2015

"☺☺☺☺☺☺☺☺☺☺"

Excellent hotel Lovely room and service the staff were so nice would in fact definetly be coming again.Thank you for a wonderful stay T.Whaley

Guest rating:

29/11/2013

"Architecturally stunning."

Had a lovely stay at your hotel. My room on the 5th floor was excellent. I was a bit apprehensive when I first arrived as I found the female check in staff a bit distant and cold in their manner. No eye contact when you entered the building from them, and certainly no greetings. The rest of the staff certainly made up for it though and I would certainly recommend the hotel.

Guest rating:

18/8/2013

"outstanding, seeing is believing"

Everything was absolutely perfect in everyway!!!! Staff were so friendly and helpfull. The room was stunning and enormous! Every part of the hotel was amazing and so so clean. The cocktails are a must!!! The food in the grill bar was to die for, Id say its the best food we have ever tasted. Five star at its best without a doubt! Faultless. Cant wait for a second visit

Guest rating:

14/3/2011

"-"

An exellent choice of hotel,from the momment we arrived we where looked after very well,i cant recommend this hotel highly enough.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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