To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
26/11/2017
"Could not find a fault with the hotel"
We thoroughly enjoyed our stay in the hotel,staff extremely friendly which makes a difference. The spa was a delight to use,I was reluctant to leave it. We will be back if I can get a good deal on rooms & transport,this was a special treat for both of us. I would certainly recommend the hotel to everyone.
2/8/2015
"-"
excellent customer service and hotel was fantastic
14/3/2015
"☺☺☺☺☺☺☺☺☺☺"
Excellent hotel Lovely room and service the staff were so nice would in fact definetly be coming again.Thank you for a wonderful stay T.Whaley
29/11/2013
"Architecturally stunning."
Had a lovely stay at your hotel. My room on the 5th floor was excellent. I was a bit apprehensive when I first arrived as I found the female check in staff a bit distant and cold in their manner. No eye contact when you entered the building from them, and certainly no greetings. The rest of the staff certainly made up for it though and I would certainly recommend the hotel.
18/8/2013
"outstanding, seeing is believing"
Everything was absolutely perfect in everyway!!!! Staff were so friendly and helpfull. The room was stunning and enormous! Every part of the hotel was amazing and so so clean. The cocktails are a must!!! The food in the grill bar was to die for, Id say its the best food we have ever tasted. Five star at its best without a doubt! Faultless. Cant wait for a second visit
14/3/2011
"-"
An exellent choice of hotel,from the momment we arrived we where looked after very well,i cant recommend this hotel highly enough.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.