To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
23/10/2011
"very good location."
rooms a bit small.friendly.food very good.
30/10/2010
"wheelchair users could not cope in hotel on their own"
18/10/2009
"music from nightclub next door went on until 3am"
8/9/2009
"Good room and friendly/helpful staff"
Good room for requirements but unfortunately next door to the lifts and within earshot of function room and was therefore relatively noisy until early morning.
17/12/2007
"-"
Staff were friendly, polite and well organised
19/10/2007
"Too warm!"
Mr Mitchell replying, one of the Nicol group!
9/10/2007
"disgraceful"
The hotel bar was unavailable the whole time we were there.The on site parking was unavailable and we had to use a public car park.The hotel was being refurbished and we were not informed of this so the place looked like a building site.One of the rooms we had booked was damp.Another the shower did`nt work properly even the receptionist could not help.There was also an overpowering smell of paint.Having booked the hotel for my wife and myself and 5 other couples we felt responsible for the whole wasted weekend and will not be using your company again.
23/9/2007
"poor service"
29/6/2007
"space and price"
The hotel was acceptable and clean but for such price i thought the rooms were a bit cramped. The premier travel inn hotel is cheaper and has more specious rooms.
7/6/2007
"Very pleasant friendly staff. Excellent central location."
Rated average as a 3 star hotel. Will no doubt be much better when the current refurbishment work has been completed.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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