To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
10/2/2024
"Rooms are tired "
Tiles cracked in bathroom floor with danger of cutting your feet, bathroom ceiling mouldy and water leaking in corner
26/2/2022
"Very helpful staff comfortable room "
Slightly disappointed by the basement room and we were disturbed by the underground train noise
15/2/2022
"Shocking hotel and customer service"
No Clean towels no coffee Refilled hotel bar no one served
20/1/2019
"Great location, very good hotel. Opposite Hyde park. Queensway is a buzzing street."
N
1/4/2018
"Fantastic"
Lovely hotel highly recommended!
29/12/2016
"Great hotel, great location "
My stay at the hotel was fantastic, newly refurbished rooms and convenient location for the park and the tube. Staff are helpful and friendly and the rooms are fantastic. We stayed in superior room and the bathroom was amazing, will definitely book this hotel again.
11/7/2015
"Bathroom needs more attention mould from shower in grout area, Could easily be removed"
Excellent hotel staff very friendly and helpful, across the road is Hyde Park,with so much to see and do. You really need more then one day there.
10/8/2014
"Amazing Staff!!!!"
Really impressed with all staff. Really accommodating to me and my bike
4/2/2014
"-"
We only stayed one night, the hotel is well situated and our room overlooked Hyde Park, it was comfortable, found the staff that we came across, pleasant and helpful.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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