To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/7/2017
"excellent hotel"
1/7/2017
"The 3 day midweek break"
Situated in a reasonably central location the Royal Terrace provided a good hotel to choose for a first visit to Edinburgh. You can walk from the train station to the hotel, but stick to the main road and don`t follow you phone sat nav through the park unless you like exercise. The room was good located on the 3rd floor and we had a great view over the city. I suspect other rooms may have had a more limited view, so I think we were fortunate. The shower had a missing lever on the on/off control (room 322) Staff were cheerful and attentive in most cases. Breakfast was OK. We did not eat in the restaurant in the evening and chose one of the many local restaurants. We passed by the Scottish Parliament on the hop on/off bus but Mrs Murrell was nowhere to be seen. The buses are a great way to see the city. All in all an enjoyable 3 days despite a day of full rain when we went to the Scottish Museum (free entry but you can donate) The museum is big (and I mean big)
27/11/2016
"-"
The hotel was lovely and the staff were very friendly and helpful. My daughter and I would definitely use this hotel again the next time we come to Edinburgh The breakfast was a buffet and had lots of healthy options, the room service menu was value for money
20/11/2016
"Good weekend stay"
Quick and easy check in. Room was good. Friendly staff. Only disappointment was that the steam room wasn`t working and the swimming pool was freezing cold. Think there may have been a problem with the heating as other guests had no hot water in their rooms. Sure it would be rectified soon.Otherwise a lovely relaxing stay.
1/12/2014
"A bit dated"
Staff lovely but the hotel could do with a revamp in some areas. We were in a basement room and it was cold and smelled of damp with nothing of a view, indeed we needed to keep the curtains closed to stop people looking in. We were awoken in the early hours with room service attempting to delivery a pizza which we had not ordered and were a little dissapointed with the cleanliness in the dining room for breakfast, the carpet was un vaccummed and our table had not been cleaned.
1/12/2014
"Urgent attention needed to make room WI-FI is available in rooms"
Lovely welcoming staff
24/11/2014
"saturday evening/ sunday morning receptionist was really helpful"
Lovely staff, and the hotel was in the perfect area to explore the city.
18/11/2014
"Morning,I found the room you gave us was very noisey ,I was not very happy . "
The room was noisey during the night and early morning .Was not happy . I expected the room to be very quiet and peaceful .Did not sleep
16/11/2014
"very modern and well run hotel with friendly helpful staff"
would use this hotel again even though we had a problem with the shower which was like a wet room area.
9/9/2014
"Pleasant well run hotel in good location"
29/7/2014
"disappointing room for the money"
doubt if we will return
27/10/2013
"Very friendly , clean and very comforble . Would deffo book again. Thank you all "
17/9/2013
"Comfortable, clean, nice view, close to city centre, some inconsistencies"
19/3/2013
"Excellent facilities and very helpful/polite staff. The room and bathroom was clean and warm."
Takes a little bit longer than 10 mins to walk from the station but it is nicely situated if you want to be within walking distance of the shops/bars.
18/12/2012
"brilliant hotel"
26/10/2012
"Pleasant,comfortable hotel."
Stayed 3 nights in October. Good sized room and bathroom, appropriately heated. Everything in good condition. Breakfast offered a wide choice. Very comfortable hotel with pleasant, helpful staff.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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