Leonardo Hotel Cheltenham reviews

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

0%  based on 3 reviews

Guest rating:

26/7/2015

"friendly, helpful staff , nice rooms and good food . easy to find & nice location"

Guest rating:

26/12/2013

"Staff not knowledgeable"

Before I booked the room I asked if the restaurant was open and was told `No but you are able to order the full menu at the bar. I then asked again when we checked in and was told similar but when we came down to the bar to order we were told that there was only certain things available. The bar man had disappeared when I wanted to order so I went to the Reception and only then was I told that we could have a 3 course buffet meal with entertainment for £20. It was lucky that the bar man had disappeared else we have been eating pizza for about the same price! With no entertainment.The room was suitable for our needs but the hairdryer provided was of a poor quality for a 4* hotel. Also if you had a sweet tooth there was only 2 sugars, 1 for each sachet of coffee.

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