Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 3 reviews

Guest rating:

25/10/2013

"Comfort Heathrow"

We enjoyed our stay for one night. The hotel is clean and comfortable. The staff members were very helpful. We had a delicious light supper at the Seasons Brasserie.

Guest rating:

31/8/2013

"Average budget comfort inn"

I had to get a cab from the hotel to Luton Airport in London and ordered it through the hotel. They charged me 90 pounds. The taxi driver said most of that is commission and that they charge 38 pounds if u call them directly. Hopefully no one else will get ripped off like I was. Otherwise an average budget comfort inn. Shower had minimal pressure and mattress was not very comfortable.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.