Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 11 reviews

Guest rating:

8/1/2015

"Room Heater Motor came on and off all night."

This spoiled my nights sleep. when I eventually worked out how to turn it off at 7 AM .... the one in the room over us kicked in. It was like having a motorcyclist in the bedroom. So never again, thanks

Guest rating:

28/7/2014

"-"

Enjoyed our stay,nice staff

Guest rating:

26/3/2014

"Lovely hotel, great location and friendly and accommodating staff. Could`nt have been happier."

The most comfortable hotel bed I have ever slept in. Great nights sleep.

Guest rating:

27/1/2014

"bed/ radio/ wifi"

Bed: a mixed experience - huge and fluffy duvet (good) but the mattress was saggy and shaped to previous guests (not good!)Radio: the only option was radio 1. When there are multiple music channels already available it is really frustrating not to have access to BBC Radio 4 or the World Service or some other equivalent. Wifi: why not?

Guest rating:

18/11/2013

"Would stay again. "

This hotel is ideally situated. It`s within comfortable walking distance of the rugby, Grafton Street & the Dart. After a blip with our room type it was corrected without quibble & I was pleasantly surprised when we were upgraded. All food in the hotel was lovely. I would book this hotel again.

Guest rating:

18/11/2013

"Great central location & very helpful staff"

Guest rating:

4/11/2013

"Nice Hotel"

arrived after having booked a double room to find we had been allocated a twin room, was quickly rectified. The room was quite clean apart from a stain on the carpet which obviously wont wash out & a smell of cigarettes in the room. Unfortunately the inconsiderate people who smoke in a non-smoking room are at fault here & I do not blame the hotel. There were quite a lot of disgarded cigerette butts just out through the window. Comfortable huge bed was very nice to sleep in & the breakfast was decent with very helpful staff. Would stay here again.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.