make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
21/10/2024
"-"
Excellent staff great breakfast
19/10/2024
"Excellent place to stay"
Very comfortable bed which is always important. Great multiple choice breakfast. Staff polite and helpful. Only drawback is its distance from Kings Cross station..so leave plenty of time to catch your train home. Nevertheless would definitely stay there again.
4/10/2024
"-"
Very comfortable. Friendly helpful staff. 1 downside More variety of fruit at breakfast.
26/9/2024
"-"
All the staff were very friendly.Breakfast choices very good.Room was comfortable,only gripe, toilet flush not the easiest to use.And the other gripe was the 10% discretionary service charge at the bar which we were not made aware of until after we had bought a bottle of wine,so £30 became £33.We stood at bar purchased said wine and got stung an extra 3 quid!
15/9/2024
"-"
Really enjoyed our stay, room and service excellent.Made a pleasant surprise to have plenty of tea and coffee in room.Breakfast also very good.Will definitely return.
13/9/2024
"-"
Excellent facilities with superb staff. Would strongly recommend.
22/8/2024
"Super hotel with wonderful staff."
Arrived at the hotel to be told we had a free upgrade which was brilliant. Our stay was amazing such friendly and helpful staff made our time at the Millennium amazing. Lovely rooms and the food at the Copthorne was first class.
9/8/2024
"-"
Reasonable location. Breakfast adequate. Room spacious but lighting dim. Hotel bar expensive.
19/7/2024
"-"
In Millennium Hotel. Room a bit tired and very warm. Aircon not working properly. Reported but no outcome. Breakfast and location superb
15/4/2024
"Comfortable"
Room very comfortable the only criticism would be the very large crack in the bathroom basin, a little off putting as I`m sure it isn`t very hygienic. Staff very pleasant and a lovely choice of food at breakfast. Would recommend.
8/4/2024
"brilliant"
lovley clean had room service excellant .breakfast good .staff very helpful
14/2/2024
"-"
The hotel room, breakfast and staff were excellent the only thing that let it down was the TV only had a hand full of channels working
7/2/2024
"Good not great"
The hotel is well placed for getting around London The room was average shower was far too hot and hard to control the room was also very hot and uncomfortable with very little storage space breakfast was excellent with a decent choice
22/1/2024
"Great hotel in great location"
Lovely room with good facilities and great buffet breakfast
6/1/2024
"Above and beyond"
I cannot put into words how impressed I am with how the staff have gone above and beyond. I put in a request as it was a special trip for my boyfriend who is the biggest fan of Chelsea, so to be at this hotel (that is within the grounds) was a dream alone. To then see a signed postcard from the team addressed to Anton and complimentary drinks and snacks has been above my expectations. I cannot thank you all enough as we are extremely grateful for this consideration. The hotel was perfect and clean, and all staff were friendly and welcoming. I would always recommend this hotel to friends and would stay again.
5/1/2024
"Copthorne hotel at Chelsea "
Brilliant location for transport access. Great room, food was amazing, staff were very polite and helpful. Will definitely revisit
6/11/2023
"Lovely hotel"
Didn`t know I had to pay an additional £50 which I was told would be refunded but still waiting. Room was nice. Air conditioning wasn`t very cold. Flush was hard to pull but the staff were lovely. Food was brilliant
22/10/2023
"Acceptable not great "
Good location, the room was ok, 3 of us so a little tight for space, the room looked tired, poor shower and tap flow, tea etc not topped up daily. Breakfast was fine but if you went at 9am you need to queue for a while because restaurant too small. Service charade added to bar which is standard but frustrating. All in all for London prices this was definitely a good base and decent price. Would use again
12/10/2023
"Could not fault it in any way"
Very good value Visited London several times now Best hotel yet.Please could you find out mattress of bed Stayed in room 623 Copthorne Such a comfortable nights sleep Would love to purchase one if possible
9/10/2023
"Fantastic Stay"
Came for the weekend with my husband and we absolutely loved this hotelEasy check in . Staff were really friendly and helpful.Our room was in the Millennium hotel and it was absolutely fantastic. Breakfast was amazing and we had a meal in the bar on the evening which was good aswell. 5 minutes from Fulham Broadway underground. Great location.We will definitely be returning and I would rate this hotel as 5 star.
8/10/2023
"Great stay at the Millenium and Copthorne."
8/10/2023
"Good Hotel"
Hotel was satisfactory, breakfast was a challenge when gluten free , housekeeping was great. Staff all efficient although generally aloof. With exception of one or two who very super helpful
26/9/2023
"-"
Clean, welcoming staff. Easy to find
22/9/2023
"Nice hotel"
I enjoyed another stay at the Millenium & Copthorne, I recommend this hotel.
16/9/2023
"-"
Everything was very good - staff friendly and helpful, rooms were very comfortable and the breakfast was very good. Thank you.
2/9/2023
"-"
Simple rooms, clean just a bit dated. Food was lovely for breakfast and staff lovely. Perfect location, short walk to the tube and 10 mins to the Apollo.
28/8/2023
"-"
I stayed just for the one night at the Millenium & Copthorne, my room was in the unmanned Millennium building which is across the road from the Copthorne.It is still secure, as to operate the lifts you need your room card, so it wasn`t a problem. My room was quite large, with a decent TV and mini fridge with a good sized bathroom. The room was slightly dated but it was clean enough. The restaurant for breakfast is in the Copthorne building, just along from the main reception. The buffet breakfast was good and the restaurant was clean and modern and the staff friendly. On the ground floor beneath the restaurant is Frankie`s sports bar which is very smart with lots of sport on the tv`s and serves a good pint of Camden pale ale for £6.75.
25/8/2023
"All the things you want or need from a hotel stay for a theatre show. Even the hairdryer was welcome"
25/8/2023
"Exciting "
Alongside Chelsea football ground, so exciting for fans.
24/8/2023
"Great location "
Buffet breakfast included, room was very good size, clean and eateries around area. Tube station short walk away.
20/8/2023
"Had a fabulous stay at the Millennium and Copthorne hotel at Chelsea"
8/8/2023
"Perfect!"
Fantastic room. Clean very interesting being right on Chelsea football club!
20/7/2023
"Millennium & Copthorne Hotel"
Booking was not followed up and had to ask for bed to be separated, soon done.Sink in room cracked.Dusty window sills in bar area.Apart from this very pleasant stay and would use again.
19/7/2023
"-"
Comfortable room, and facilities.
25/6/2023
"Lovely hotel"
Very clean, modern hotel. Lovely atmosphere
23/6/2023
"Really good hotel"
Easy to get to from Fulham Broadway. The staff throughout our stay were lovely and welcoming. The hotel upgraded us and gave us vouchers for free drinks as it was our anniversary, which was a nice touch. Thank you.
20/6/2023
"-"
Hotel clean, all amenities needed were there, helpful staff, lovely breakfast.
18/6/2023
"Would never stay again"
Absolutely awful, no air conditioning, management/ staff very unhelpful and not interested in concerns raised. Reception desk constantly have guests complaining.I would never use again, plenty of other nice hotels in the area
15/6/2023
"Lovely Hotel"
The hotel and rooms were excellent. Reception staff could have been more helpful, everything seemed to be a trouble to them. Dining room staff at breakfast were excellent
9/6/2023
"Fantastic hotel"
Was a diamond of a hotel, got upgraded to millennium when we arrived, nice big rooms, clean, refreshments on arrival and topped up each morning, friendly staff eager to assist.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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