Z Hotel Piccadilly reviews

Guest rating:

19/8/2019

"Excellent positional, friendly and efficient staff, small rooms but everything you need"

Guest rating:

2/8/2019

"Exceptional "

What a great hotel in a perfect location for theatreland. Cannot recommend this hotel highly enough. Lovely staff, really polite, helpful and always with a smile on their faces. Rooms are small but clean and have everything you need. Great power shower. We will be staying here on our next visit to London.

Guest rating:

30/6/2019

"-"

The Piccadilly Z Hotel has got a pleasant atmosphere, clean and neat rooms and excellent service. If I were to choose, I would have preferred a bathroom with a proper door, especially in the double rooms.

Guest rating:

10/5/2019

"-"

Could not be better placed for a short visit to London. Very close to theatres and eating places plus shops, if you must, and important visitor attractions. All staff were excellent..Very continental in feel. Complimentary wine and cheese between 5 and 8 was great. Room 205 If one of you sleeps on the left looking from the bottom of the bed you had better get into bed first. And don`t want to get out in the middle of the nightTwo old people couldn`t turn on the shower!! When reported it was investigated immediately. Duty Manager succeeded. Later old people failed again although they had been informed of the drill. He was stronger than we are!!Would definitely use again

Guest rating:

11/3/2019

"-"

Friendly attentive staff for whom nothing was too much trouble. Good location for theatres. Room had everything we required

Guest rating:

23/2/2019

"Great location. Room smaller than expected but was clean and proved to be adequate. Staff very polit"

Guest rating:

18/11/2018

"-"

Nice friendly staff and wine and cheese was a lovely extra

Guest rating:

13/10/2018

"Broken telly"

To be fair rooms are very small but you pay for that and they are cramped but they are neat and well stocked and have everything you will need. Sadly the TV was broken and after a day of walking the streets of london and wanting to relax ... so that was disappointing

Guest rating:

29/9/2018

"Great location"

The hotel was literally around the corner from the theatre and the restaurant we went to. Staff were friendly. The room was small but perfect for us as we were only staying one night to go to the theatre. Had a bottle of water, tea, coffee and hot chocolate and soap etc in the room so felt very welcoming. Would definitely come again.

Guest rating:

24/9/2018

"Very Impressed "

Location great for the theatres. Rooms are small but extremely comfortable, staff were polite and provided excellent service. Would certainly use this hotel again.

Guest rating:

1/8/2018

"Great friendly staff. Clean contemporary hotel. Fantastic location"

Very helpful and efficient and friendly staff. Great location. Good room even though small. Only downside was very noisy main airconditioning which ran all the time with no facility to switch it off. Noisy even with ear plugs.

Guest rating:

27/5/2018

"Great wine"

Guest rating:

21/4/2018

"What a wonderful place "

Perfect for an overnight or two stay. Friendly welcoming and very clean.

Guest rating:

14/2/2018

"Perfect hotel for the show"

Rooms small but really clean, location perfect and staff reaaly good

Guest rating:

18/12/2017

"Pleasantly surprised!"

I didn`t know what to expect when I booked a room without any windows! However I was pleasantly surprised. The room was a good size thanks to reception for upgrading me and also very clean. The bed was comfortable and the shower perfect.The breakfast was ok as well. All in all it was a good hotel in a central location!

Guest rating:

5/12/2017

"Nice hotel "

Ideal for shows, literally over the road. Staff friendly.

Guest rating:

25/9/2017

"Very well situated for theatres"

Rooms very small. Breakfast limited

Guest rating:

27/8/2017

"Nice modern hotel"

Nice and modern, but the rooms are tiny - not much larger than a king size bed. Nice touch with wine and cheese in the evening.

Guest rating:

22/8/2017

"Fab location"

Excellent staff , everything in pristine condition , good variety of good quality food - don`t tell anyone else , I want it to be available for me next time !!

Guest rating:

22/7/2017

"The Z Gem"

Can`t rate this hotel highly enough. Yes, the rooms are small but they are pristine and all that you require. The staff are fantastic and so helpful. Cheese and wine from 5-8 pm which is complimentary. A lovely touch. We were so close to Piccadilly Circus, Soho, Covent Garden, Leicester Sq and China Town. Will definitely return.

Guest rating:

12/5/2017

"I had a great stay, thank you. I`ll recommend it to my friends.I come back the next year."

Guest rating:

25/3/2017

"1st time in z hotel, Very clean well organised, quiet room, great staff. Will definitely use again "

Guest rating:

6/2/2017

"Good location "

The hotel was clean and modern. The rooms are a bit small but we only wanted somewhere convenient and comfortable, which it was.

Guest rating:

10/1/2017

"Enjoyable "

Friendly greeting, nice atmosphere at reception which was within the food area which was different but nice. Room was nice, it had all we needed. Very comfy bed. Brilliant location.

Guest rating:

23/10/2016

"5 star service "

Great hotel from start to finish, the staff lovely couldn`t do enough for you, Room lovely wine and cheese a lovely touch even ice cream wow !

Guest rating:

21/10/2016

"comfortable bed, great staff"

a good experience except for a problem with the heating control in the shower (room 123)

Guest rating:

20/10/2016

"Comfortable, Clean, Excellent Staff...Very Hospitable "

Great hotel and an excellent location near to the West End Theatres. Couldn`t fault it for its comfort,cleanliness and staff hospitality. The rooms are on the small size.Better for overnight stays. Bathroom/ shower facilities excellent. Nice large TV.Although there was space to hang clothes, our bedroom lacked wardrobe or cupboard space. Only a stool to sit on .

Guest rating:

17/9/2016

"Great Little Hotel"

After getting over the surprise of how small the rooms are we started to realize just how good this hotel is, its only a few minutes walk from Piccadilly Circus, Trafalgar Sq, China Town and Theater Land. They have complimentary Cheese & Wine 5.00 - 8.00 pm, every time we requested coffee or ice cream etc. in the lobby it was complementary. The hotel is spotlessly clean, and best of all the most helpful and happy smiling staff we have ever come across in hotels all over the world. This is one hotel I will go back to time and again.. WELL DONE Z HOTEL PICCADILLY.

Guest rating:

10/9/2016

"Well situated for central London"

At first I was surprised by the fact that the room was so small, however it was well organised withall you could need. Now I got used to it I could envisage coming back. The breakfast was very good.

Guest rating:

17/8/2016

"Comfortable night haven`t slept so well in ages. "

Really friendly staff and great hospitality.

Guest rating:

14/8/2016

"outstanding staff"

could have picked a better room but that was our fault.Outstanding service

Guest rating:

21/7/2016

"Perfect location!"

The happy hour`s are amazing - a fantastic idea - sitting in the `bistro` style reception was a real treat - safe, free and enchanting atmosphere. All staff very helpful.

Guest rating:

10/7/2016

"Staff really nice hotel very clean and facilities and position ideal for short break."

Guest rating:

8/7/2016

"Behind the glass wall, there are no secrets "

The room was just about big enough for two people but it did require a large amount of coordination between the two of us to make sure that we had enough room to get changed etc; There was a distinct lack of hanging space and no drawers in the bedroom area. You really wouldn`t want to stay more than a couple of nights living like this and if you`re claustrophobic you might want to make sure you at least get a room with a window. I`m convinced that the opaque sheeting on the glass panels that separates the bedroom are glued on back to front. If you are in the bathroom you can hardly make out the person in the bedroom; however, the person in the bedroom can hardly help but see everything going on in the bathroom! Just as well the room was equipped with a large, and I mean large, wall mounted TV to avert one`s gaze. The bathroom also had nowhere to hang wet towels. Having said that the staff were great, the place was spotless. The complimentary cheese and wine is a nice touch.

Guest rating:

26/6/2016

"Z Double Room"

For location & price very good but you have to realise no wardrobe,you have to sit on bed as limited space only thing I didn`t like was that our window looked into a office block and you could see the man sat at his computer very well. It didn`t bother my husband & once we partly closed the blind it was ok. You put your clothes on 6 little poles that are fixed to the wall.

Guest rating:

11/6/2016

"So central! So convenient for the Heathrow Piccadilly line"

My room 321 was compact & modern and for 3 nights ideal however I travelled alone and would not like to share a room of this size -much too small. They do have however larger rooms for couples. Reception staff very helpful -arrived too late for wine & cheese but was offered a glass of wine to compensate , a nice gesture :-)

Guest rating:

31/5/2016

"Great location, brilliant for Stopovers"

We were interested in the concept of this hotel & we were not disappointed. Right in the heart of London. The rooms were compact but well laid out & had everything we needed. The staff were all very helpful & extremely friendly. The addition of the complimentary cheese & wine from 5-8pm was a real bonus & it was a lovely social event. We loved the feel of the place & would certainly recommend it for a 1 or 2 night stay

Guest rating:

9/5/2016

"Compact room"

Our accommodation at the Z Hotel was a basement room with no windows. It was very compact with no wardrobe/dressing table etc but it was clean and comfortable. Staff were friendly and helpful. Hotel was ideally located for us and we would stay there again if we needed to be in that area of London - although would upgrade to a superior room next time.

Guest rating:

5/5/2016

"Staff were so friendly and helpful"

The hotel lives up to its description of `modern`; lots of metal and glass. I loved it. My room was tiny, reminded me of a ship`s cabin. But that was all I needed for a one night stay, and to make up for it, the TV was HUGE! I don`t know if other rooms are bigger and more suitable for an extended stay.

Guest rating:

30/4/2016

"Access to bed and slippery floor"

We were celebrating my wife`s 75th birthday with a night at the theatre, 80 metres away from hotel. This was our first visit to Z hotels, and we were met by cheerful and helpful staff. First impression of room was very smart and clean but very small. The bed took up full width of room and was against the window. Getting in and particularly out of the bed by elderly (which we are) or unfit people (which we are not) proved very difficult and inconvenient especially for the person at the front. It is impossible to get from the back without disturbing the person at the front. In an attempt to do so I slipped on the very slippery floor and hurt my knee and elbow, which is now showing a bruise. Whilst overall scoring a good rating we will not use the hotel for this reason and would not recommend it to others.