To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
11/12/2024
"Excellent location, clean and tidy but poor shower."
3/11/2024
"-"
Only issue stopping it being Excellent is a lack of bedside lamps meaning rooms are either fully lit or dark.
20/10/2024
"-"
Just a shame breakfast not included. Absolutely ridiculously expensive at the hotel. Unfortunately we got in late and do not know London well enough so we had to book. Possibly an option to book at a lower price for package users.
14/10/2024
"Good Location. Lovely Staff "
The hotel was in a convenient location to get to placesThe staff were very helpful and pleasantNice rooms - quiet and cleanBreakfast very tasty with good choice
19/9/2024
"Lovely hotel"
Staff exceptionally helpful and friendly, room comfortable and clean, breakfast very good indeed. Overall a lovely hotel. Would definitely stay there again.
8/8/2024
"Auto voice fine had some issues with our room and the first got there. Unfortunately, take a close a"
The initial room was a bit tired did not reflect the price we paid. Unfortunately, there was issue in roommoved the next night to a executive room, which was upgrade. With breakfast for the inconvenience staff to be very friendly and helpful.
13/6/2024
"-"
Excellent hotel. Fab location. Lovely breakfast and amazing friendly staff in the breakfast room. Would return on next visit to London.
11/3/2024
"Nice room, good and polite service."
A nice welcoming hotel, the staff were pleasant and helpful. It was nice that the television was tuned in correctly!
20/1/2024
"Great place to stay when visiting the West End"
Great quiet location near to transport. The rooms are comfortable. Excellent breakfast, and the bar is a great place for lunch. However the best thing about the hotel is that the staff are really friendly and most efficient. We had a most enjoyable time. Thank you all.
30/3/2022
"-"
Room very hot and building works going on outside with early starts but hotel provided ear plugs. Had to request pillow cases as housekeeping missed it, sorted promptly. Great location, friendly staff, decent breakfast.
19/9/2021
"-"
The hotel staff were very courteous and friendly and the hotel itself was ideally located for central London. The room was clean but the condition of the hotel and some items in the room were not to the usual Holiday Inn standards and didn`t justify the cost. The chair in the room was all ripped and torn on one side and the hall carpets showed many stains. Having said that there were signs up that mentioned an imminent refurbishment which when completed I am certain will make this a nice place to stay in an excellent location for central London.
11/9/2021
"Decent hotel in a nice area, literally 2 minutes walk from the tube station."
Decent hotel, a little dated but very clean. Beds comfortable and staff were lovely and helpful.
23/2/2020
"-"
Great for what we needed it got
11/1/2020
"Really good hotel very helpful staff would definitely stop there again "
2/12/2019
"-"
Good hotel but could not check in at 2pm as system was down and they did not know when it would be back up and running. so could not access room for a rest after travelling and we had to leave our bags with hotel and go off into London
29/10/2019
"A very comfortable stay"
The room was ready when I arrived, it was very clean and well appointed. The bed was comfortable
25/8/2019
"-"
L9vely hotel, very clean rooms i recomend a stay here
21/8/2019
"Great hotel in the West End"
We have stayed here many times, and it is consistently good. The location is in a very quiet area, but very convenient for the West End, Marylebone and Regents Park. Well equipped rooms. Breakfast is excellent (except for the awful coffee from the machines that have replaced the pots of good coffee). The staff are the star attraction; everyone was welcoming and helpful. A sure sign of good management.
18/7/2019
"Easy to find from the tube"
Room quality excellent. Easy to find, very helpful and courteous staff.
25/5/2019
"-"
The hotel is in a very convenient location, the room was pleasant and clean and the facilities are good, as was the service
6/5/2019
"Great hotel"
Great location near to Regent`s Park and in walking distance to the theatre land district. We were lucky to be given an executive room which was nice and big with a view of the BT tower. The staff were friendly and attentive ( a minor problem was solved quickly). Would recommend this hotel!
26/1/2019
"Just super! "
The hotel was so much more lovely than I was expecting for the money paid. Beautiful room comfy bed and very happy welcoming staff. Thank you so very much we will be back :)
5/12/2018
"Good location and close to Euston station"
The hotel was lovely and all decorated for the Christmas season, the reception staff were very quick, pleasant and efficient, check in and out was very smooth. The room was lovely and clean and perfect for a 2 night stay. Great for a weekend in London and at a good price.
28/11/2018
"Nice hotel with easy access to oxford st"
we enjoyed our stay , after a dodgy start. Our bathroom was dirty , but a call to the house keeping team and it was quickly resolved and we were moved to a nice room. The hotel was full and very busy but we still had a nice breakfast with plenty of choice
30/10/2018
"Wedding Anniversary."
We had a lovely stay at the Holiday Inn Regents park. The staff made a fuss of us when we mentioned it was our anniversary. We had Prosecco for breakfast and later a bottle of wine a card and some sweets. The staff at the hotel are very friendly and helpful. We shall certainly stay here again.
28/10/2018
"Second successful visit"
This was our second visit to the Holiday Inn Regnts Park and we would recommend. It is 2 stops from Kings Cross and an easy walk into the city centre. The rooms are a bit dated and the bathrooms are small but it is clean and tidy with air conditioning that works!! We will continue to stay here as it is convenient and in a quiet street close enough to town to walk or use a taxi which won`t cost a fortune. 8 out of 10.
9/10/2018
"Poor serice"
Heating in room did not work and room was very very noisey
3/9/2018
"Easy check in 2 of the 3 rooms were ready to leave our cases at 12pm"
23/8/2018
"-"
Great staff, great rooms, great food.
20/8/2018
"Welcoming and friendly staff"
Received an upgrade to an Executive room which was very welcome. Well appointed, comfortable providing the essential ingredients for a good nights sleep in quiet surroundings. Would definitely recommend and stay there again as it was well positioned in London and close to the underground, Euston Station within walking distance and underground close by. Breakfast offered a good choice for the start of a day. All staff friendly, helpful and always met you with a ready smile and greeting. So refreshing.
12/8/2018
"-"
Clean and comfortable room and bed
8/8/2018
"Perfect for us"
Have stayed at this hotel before. Friendly staff,good breakfast,lots of choice. Bar prices rather high.
24/6/2018
"-"
Clean and convenient location
30/5/2018
"There was nothing wrong"
The staff were helpful and efficient, the room was clean and pleasant and the hotel is situated in a good position in a nice area.
15/4/2018
"Excellent stay"
Hotel is really good,lovely staff and brilliant breakfast. Towels are very important to me and the measure of a good hotel. Holiday Inn Regents Park didn`t disappoint.
3/4/2018
"good location, friendly and helpful staff"
25/3/2018
"Clean comfortable and the staff were polite and helpful."
The television channels were limited and reception was spasmodic, otherwise it was a very pleasant stay.
20/3/2018
"Fantastic Room"
The hotel staff are all brilliant very helpful rooms are very clean would recommend as very central to everything.
19/3/2018
"Excellent location! Friendly staff! Enjoyed staying"
4/12/2017
"Great place to stay in the West End "
We stay here regularly. The location is excellent being quiet but close to shops and theatres. Good breakfast. Staff are always delightful.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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