make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
19/12/2024
"-"
Room on second floor next to a service room very noisy- traffic noise also rumbled on throughout the night. If staying here request a room on a higher floor as room soundproofing leaves a lot to be desired.
8/11/2024
"Very helpful and pleasant staff"
27/10/2024
"Perfect location "
Perfect location, for our West End Show performance and tude station location, professional caring staff, all in a clean yet a little tired afford able stay.
19/10/2024
"Friendly good standard hotel"
Clean room, attentive staff . Good choice of food at breakfast, had alternative type of milk. Standard evening menu.
12/5/2024
"-"
Only issue we had was beds not comfortable the children`s sofa bed was very hard and some parts very broken and they didn`t sleepThe adult bed was semi comfortable
30/3/2024
"-"
Excellent choices on the breakfast menu.In a quiet spot away from the main road but still convenient for transport into central London.
25/1/2024
"Quiet and comfortable. "
Clean, welcoming foyer. Staff on check in were all smiles and extremely helpful. Only poor experience was a less than hot breakfast. Not enough of a problem to complain about.
11/12/2023
"A standard hotel "
Friendly staff, and good restaurant, however, a little more choice on the menu would be great.Booked a family room, the double bed was fine, however, the sofa bed I had to share with one of my girls was awful 128534; all of the springs were visible and believe me, you could feel them all too. A single duvet had been placed inside the double duvet cover, therefore, I was almost uncovered all night allowing my daughter to be properly covered, totally unacceptable. There were black hair`s on the bath mat, and in the bath. The marks on the taps told me really that the room had not been properly cleaned after the previous guests. All in all, based on my experience, I would not recommend this hotel for families.
8/11/2023
"-"
The staff are very welcoming and helpful and breakfast is very good and plentiful. The rooms however are in great need of refurbishment. Not all the lights work and the room is very dark. The bathroom was clean but due to scratches and cracks appears dirty. The furniture is tired and dated.
6/11/2023
"Very good condition. Spotlessly clean. Friendly staff"
Breakfast could be improved - better quality yogurt and compote. Better quality coffee - not machine
19/10/2023
"friendly staff"
Hotel room was rather small compared to other Holiday Inns we have stayed. The light in the bedroom was not working and the kettle was leaking. They fixed the light but not the kettle. one hair in the bath and some in the toilet. Everything else was clean and comfortable. Breakfast was excellent with plenty of choice including porridge which was unexpected. Friendly and helpful staff.
15/10/2023
"Clean and comfy"
Perfect location. Friendly staff. Room clean and comfy.
15/6/2023
"-"
Very nice, kind and friendly staff, room clean and welcoming
7/5/2023
"London May 2023"
This has been one of the best experiences we have had.Staff are excellent and Friendly nothing too much troubleBreakfast was very niceWe will definitely coming back here on our next London trip Thank you
11/2/2023
"Spotlessly clean, staff went above and beyond"
We stayed here for a theatre break 10/2 night. Myself with my friend and two children seven and five. From the moment we checked int the staff couldn`t be more helpful, smiles on faces really attentive and nothing was too much trouble. Spotlessly clean throughout. The breakfast was also lovely so many options for any preferences. Great location just a 1 minute walk to Russell`s square. Will definatly be staying here again! Best london hotel we`ve stayed in!
19/11/2022
"Shocking shocking and rude "
The room stated that it was clutter free and thy gave us 2 single beds and forgot about my little girl so I asked where she was meant to sleep when I booked a room for 3 then thy wanted to charge me £40 to upgrade the room so I refused this and thy then brought in a put me up bed covered in pubic hair totally disgusting and then found loads of hair under the sink totally gross. 2 of the lights did not work and the extractor fan also did not work and that`s for the tv was massive and used loads of unnecessary room . All round I would rate this 2 out of 10 1 was for the bath as I only have a shower at home and 1 for the breakfast that was good . I for the reception Rude I have pictures to back all this up if any one would like them . Daveygravey69@aol.com
13/11/2022
"Great location with easy access to Euston statio and underground "
Room good carpet in need of cleaning/renewal Not a big issue but asked for extra tea bags but not supplied
4/11/2022
"-"
Very small . You trip over everything. Very poor quality. Very well used . Wouldn`t recommend at all .
1/11/2022
"Holiday Inn, Bloomsbury "
Absolutely amazing. Had a wonderful weekend with my Daughter in Law and Granddaughter. The hotel was perfectly placed for access to the underground, clean, welcoming and the breakfast exceptional. Everything went smoothly and everyone couldn`t be more helpful, I would definitely recommend booking with hotel direct.
23/10/2022
"-"
If you book a room for 3 it would be great to see if set up for 3 eg: glass and cups
11/10/2022
"-"
Did the job
8/10/2022
"Great hotel"
4/9/2022
"Service efficient room good and staff helpful and friendly "
Enjoyed my stay thank you for being helpful and efficient
4/9/2022
"Great hotel"
Good location, easy walking routes and very clean. Great breakfast
19/8/2022
"Bad air conditioning "
The hotel overall was great. Breakfast service was fab. The room was very hot and we were unable to sleep in it. Asked multiple times for assistance and on the last night we got help
17/8/2022
"Car parking issues"
The hotel charged me £24 for using the royal national hotel car park as their car park was undergoing renovations. However when I left the car park on 30/08/20 I was also charged £41 directly by the royal national hotel and so was charged twice for the parking, as the hotel was booked via your website I have no idea how to request a refund for the over charge
12/8/2022
"-"
The hotel bathroom does need upgrade but other than that the stay was great
10/8/2022
"If basic with no Wi-Fi is what your after than this will work for you "
Very basic the Wi-Fi which was free didn`t work reported to reception and still no improvement.House keeping came in the second day clearly states to leave towels on the floor should they need replacing we hung ours up but they where replaced .Tea bags not replenished .sofa bed only had one pilliow . Toilet took several flushes to work
7/8/2022
"Very nice hotel with great staff"
2/8/2022
"Don`t judge a book by it`s cover!"
When we rounded the corner from the tube station we were in dread - The smell of the bins was overwhelming in the heat and the side of the building looked less that welcoming. However, once we walked further we saw the clean, comfortable and elegant outside seating area and entrance. The staff were warm and friendly. Checkin quick and simple. The room was large, clean and as expected facilities. The only downside was I`d booked for one adult and two children; we got a double bed and a folding single. The children ended up in the double and me on the extra bed. Really not ideal and it kept half folding in the night! If I were to book again, I would make sure I spoke to reception in advance so a bigger room could be sorted. Breakfast was fantastic and housekeeping in the main good although I did have to request the hand soap was filled (empty bottle) and an addition toilet roll needed for a three night stay.Central location is great and tune a two minute walk.
8/6/2022
"Great location."
Warm welcome, clean room, good breakfast, pleased with location, would definitely stay again.
2/5/2022
"Really convenient location"
Close to Euston, Kings Cross and St Pancras main line stations. Russell Square tube right next door. Brunswick shopping centre right by, with Boots, Waitrose and a 24hrs Tesco.Really friendly and helpful staff. Room was small but fully equipped.We felt safe inthe hotel
28/4/2022
" Very friendly staff in a nice area near buses and tubes."
We loved this hotel. Excellent buffet breakfast, bubbles to sit out the front in cold weather!Bathroom cramped. Otherwise a very nice hotel in an interesting and fairly central area of London.
26/4/2022
"Ideal position "
This hotel is just a short walk from Kings Cross Station, and is near many nice restaurants. The staff are very helpful and friendly, and the room was nice and clean with a very comfy bed.
19/4/2022
"Excellent again!"
12/4/2022
"Very pleasant helpful staff, very good range of food for breakfasts"
10/4/2022
"-"
Staff couldn`t do enough to help, service and staff great
3/4/2022
"-"
Excellent staff friendly welcome and children`s pack.Breakfast was excellent and thank you notes written on the napkins lovely touch
30/3/2022
"Hotel very clean and comforable "
staff very good.nothing was a problem for them
18/3/2022
"-"
The room was bigger than I expected and clean, the bed was very comfortable. The light above the bed and the radiator did not work. Breakfast was good and the area pleasant. Handy for Russell Square tube station.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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