To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
30/7/2024
"Fab location, great place to stay"
Great hotel Excellent staff, very obliging from arrival to departure Lovely pool Great room. Very comfy beds and immaculate bathroom with lovely towels and robesExcellent choice at breakfast in a really nice dining room, really couldn`t fault it, would highly recommend
9/6/2023
"-"
Really amazing hotel fantastic staff , we had room service the best food ever had in hotel , definitely recommended it , Situated in great position fir lime Street Station and town center
19/8/2022
"helpful staff, "
very nice hotel, well situated in city, enjoyable stay.
11/6/2022
"Very helpful,polite and cheerful"
8/4/2022
"-"
We had a lovely stay at your hotel, staff were so helpful and really went the extra mile. The hotel and room were great for a family of 4. Looking forward to coming back and would have no hesitation in booking again , would like longer.
12/3/2022
"Spotless freindly"
Hotel is spotless rooms have everything you need comfy bed breakfast was lovely very friendly and helpful staff at all times
8/11/2021
"-"
Very comfortable and pleasant weekend stay , thanks to the helpful and friendly staff.Location is perfect for a city stay, with sights , shopping and restaurants nearby.
10/10/2021
"Lovely central hotel"
6/8/2019
"Excellent place to stay"
Friendly, accommodating staff. Good ?in-house? restaurant. Very well designed comfortable room with extremely comfy bed. Great location yet our room was quiet and restful.
6/11/2018
"-"
Really enjoyed our stay. All the staff were very friendly and helpful. Dinner and breakfast was really good. Our room was great overlooking the river. The room was very clean with lots of toiletries. It was my husbands birthday so they left a card and cake in our room. We will definitely be returning to the hotel.
7/10/2018
"Forgot daughters 21st Prosecco, glasses and robes only for 2 and 3 of us staying!"
25/4/2018
"-"
Very welcoming arrival and helpful staffReturning in September
22/10/2017
"Lovely staff room very clean towels and dressing gowns lovely and soft "
Loved Frank the man at the door he was always there to help and made our weekend one to remember lovely man xxx
7/8/2017
"Great"
Staff very friendly and helpful, location perfect near to the town and station, great facilities
4/4/2017
"Very comfortable in an excellent location"
27/9/2016
"pleasant, helpful staff. spacious rooms and the decor is fab"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.