make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
29/10/2018
"One night away "
My self +my boyfriend booked though hotel direct which were very helpful. The holiday Inn sent me an email saying I had not paid and they tried phoning me but not go message. Only a ride email saying I had to pay in 24 hours. I checked with bank and I had paid. I told holiday Inn, I will they said will look into it. I also got in touch with hotel direct who was helpful and sorted out with holiday Inn.I had paid and there was a mix up. Hotel direct promised me holiday Inn will phone me or email me to say sorry. But never did. Never got an apology at check in or at check out. I was staying here as a get well treat and my friend asked the hotel for some things people but nothing was done.Hotel was clean and breakfast was yummy, The bed was slightly hard and room was hot. The breakfast staff were friendly and chatty.I am just disappointed that I didn`t get an apology at check in or from the lady night manager, who emailed me.Thank you
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.