make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
3/12/2024
"-"
Hotel was in a great location, clean and staff friendly. I did email a few times ahead of our stay to inform it was for a birthday, I was hoping that they may have done something in the room for our arrival. Anything, a typed happy birthday etc. That was my only negative with the stay.
10/11/2023
"Much better Now!!"
We`ve been coming to this hotel every year for a long time.There did seem to be a dip in standards a few years ago cleanliness being an issue, but now I`m happy to say our stay was perfect.The staff were friendly and helpful our room was perfect and made for a fabulous few days stay in Bath as the hotel is perfectly situated.
19/4/2023
"Holiday Inn Express, Bath"
Only 10-15 minute walk to the city centre. Very clean hotel. Staff very helpful and very pleasant .
28/10/2022
"Staff friendly."
Lovely hotel but the receptionist tried to charge me twice and the didn`t have the manners to apologise
28/11/2019
"L"
18/9/2019
"lovely welcoming hotel"
30/8/2018
"Lovely hotel,very clean and the staff are very helpful. Would come here again. "
Recommend this hotel. Excellent standard
2/6/2018
"holiday inn express BATH"
Really impressed with hotel the staff were brilliant & very friendly, nothing too much trouble. The room was large, very clean & comfortable indeed. The food & drink served was excellent would definitely recommend to frinds & family
16/10/2017
"Reasonable."
It`s the little things that can make a big difference. I would have liked to see decaffeinated tea bags in the room; though I realise these are not usually provided in hotels; plus hot chocolate - one of the staff said if they had hot chocolate the staff would take it! We stayed 2 nights and the teacups weren`t cleaned after day 1 nor was the sink in the bathroom. The temperature control unit wasn`t working properly. We were a bit cold after walking back to the hotel so needed to warm the room, I kept turning it up and up and it was still blowing out cool air. I reported it but it still didn`t work (presumably someone did have a look at it). When I had a shower about 9.15 in the morning the water was only lukewarm, not nice! The room was nice enough but insufficient storage space. Breakfast was very good.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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