make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
25/11/2024
"-"
Hotel, and room lovely and very clean. Foyer and bar area and restaurant were very cold. Breakfast was good and plenty of choices. Staff friendly and offered help when lift was out of service. Hotel is very central for getting about and seeing everything.
19/10/2024
"Comfortable and relaxing "
16/9/2024
"Staff friendly, courteous and accommodating."
The room is very nice. Suitable for family and friends. Staff in the hotel are accommodating and friendly. Bed is neat and clean. Amenities and all basic needs are well organized. Will recommend this hotel for future travels.
28/6/2024
"Excellent hotel, room and sevice"
6/9/2023
"-"
Beautiful Hotel. Lovel helpful friendly staff. Not a bad location. But not good if you have trouble walking. Otherwise all good.
23/8/2023
"all satisfactory for a short stay"
staff were amazing super helpful. rooms ok but a lighter duvet would be better.breakfast was buffet and mostly only lukewarm and plates stone cold.
23/8/2023
"very good hotel on arrival and departing the staff were professonal and friendly and helpfull"
7/7/2023
"-"
Staff were very helpful and after the lift been out of order for the last two days we were there. We were moved from 4th floor to 1st which helped a great deal as I have mobility issues. Apart from that the location was good and the rooms adequate.
16/12/2022
"-"
We enjoyed a very pleasant stay
22/11/2022
"Weekend in York"
19/11/2022
"Friendly ,very helpful staff"
Enjoyed our trip . The hotel was cleaned ,modern and a short walk to the main stream . The staff were very helpful ,from booking taxis to suggesting good restaurants. Would definitely recommend.
15/8/2022
"Rooms good size clean .water hot.staff very good.good central position.lots of eating places nearby."
The only negative the breakfast!! Some of the hot items were very dried up and overcooked.cold offering better.croissants need to be warm!! For the price the breakfast needs improvement.
29/7/2022
"Would have better if the air con worked but the staff are absolutely lovely "
Lovely hotel but the air con wasn`t working but the staff went out of there way to help.
16/7/2022
"Excellent Stay"
First time in a Holiday Inn. Won`t be the last! Spacious clean room, refreshed daily with fresh towels and beds remade.Helpful friendly staff in all areas, from check in to check out, bar staff/night reception/restaurant staff, all happy,,smiley and had time to chat. Delicious daily breakfast included in our room rate. Nothing was too much trouble for any of the staff. Thank you all!
1/4/2022
"Very pleasant staff "
24/2/2022
"Excellent service polite friendly staff"
3/11/2021
"-"
Some problems with room firstly the key wouldn`t work then, I had booked a double bed and was given 2 singles pushed together. No hair drier in room, and heating didn`t work. The reception staff dealt with these issues Ok ,but it didn`t make for a hassle free stay.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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