To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
14/7/2024
"Fantastic Location - Staff very helpful"
Me and my friend had a fantastic stay here. The location was great near the Earls Court Underground. All the amenities at the hotel were great, the staff were so helpful even ordering us and Uber to Wimbledon for the Tennis, how great is that. The breakfast lovely. The only downside were the size of the rooms, my side had a side table and cupboard but my friends didn`t but apart from that would recommend it to anyone - thanks again for the great service.
9/11/2023
"Quiet convenient area "
Good location, close to tube, plenty of amenities nearby. No noise from main road. Breakfast buffet was very good quality
28/7/2023
"Lovely hotel"
Lovely hotel in a convenient location. The Staff were very friendly. Although breakfast was not included in our package, it is very reasonably priced at the hotel and was fabulous
15/9/2022
"Easy access"
Easy to get to 5 minutes walk from earls court tube. The hotel is clean, comfy beds and modern lighting All staff were very friendly. Breakfast looked fresh and inviting. Good for a base. If you want an overnight 1 or 2 night stay you won`t find a cleaner hotel.
24/7/2022
"Very clean friendly modern hotel in a good location"
10/6/2022
"-"
Room was small but perfect for what we needed. Very clean and well presented. Helpful and polite staff. Would stay there again.
2/6/2022
"A lovely hotel"
My daughter and I enjoyed a lovely couple of nights. Our room was very modern, fresh and clean with extremely comfortable beds. The only slight drawback was the bathroom being a bit of a tight squeeze and it would have been nice to have some tea making facilities in the room (although I did know there weren`t any when I booked). Overall though we had a very enjoyable stay and will definitely consider staying again for our next theatre trip.
26/2/2022
"Amazing service and friendly staff"
Amazing service and staff, brilliant and clean accommodations will certainly return to hotel and recommend to others
22/2/2022
"-"
Brilliant service, very clean and modern.
13/2/2022
"Really comfy hotel in ideal setting"
The hotel was amazing. Ibwas concerned having no window in the room but this was never an issue. The staff were so friendly throughout our stay and couldn`t do enough to help us. They have a good bar woth reasonably priced drinks. The room felt very modern very comfortable bed and bathroom. The breakfast was fantastic, continental style with a wide choice. The hotel is in a great location and if you`re a fan of Queen Freddie Mercury`s former House is 30 seconds walk away.
29/1/2022
"Hotel "
Small room but ok just for sleeping in
7/12/2021
"Clean and really comfy beds "
Really clean, comfy bed and everything you need for a shirt break. Hanging space is difficult as room is so small but as a base it is excellent. Staff lovely and really helpful
16/11/2021
"Room very small. View from window zero as brick wall blocked all views. Clean and tidy though. "
11/11/2021
"Mood lighting?"
Decent sized room,BUT, the money spent on " mood lighting " exactly what is the point of it, in " budget hotel".We feel the money could have been used on better things,such as a poster, explaining just how things worked,e.g.the lighting controls,and the heating control,( Luke warm,) at best, and three,(3) hangers, for two people for four(4) days!! Staff very pleasant, and very helpful,they deserve a pay rise.
11/11/2021
"-"
They changed our room last minute to a tiny room. However very clean and very modern
30/10/2021
"Great value for money , staff lovely and very friendly "
First time in a `budget` hotel very impressed, very clean , very basic room but has everything you need for a short break , comfy bed , tv , shower etc . We take the view we only sleep there so great value and is a very clean hotel. No window which was a bit weird but don`t let that bother you. Would recommend this hotel to anyone who is visiting London for a short break. Staff are extremely nice and helpful.
25/10/2021
"Budget hotel"
23/10/2021
"Tea coffee"
Wish had tea coffee facilities in room only thing wasn`t happy about but cud buy 24hrs at bar
14/10/2021
"-"
There was a few issues but the staff kindly sorted every thing, The room was lovely
14/10/2021
"Great staff, modern hotel and great location"
The rooms are very small but clean and modern. No tea/coffee making tray in the rooms though
11/10/2021
"-"
Excellent, friendly staff, could not do enough for you. Would definitely recommend.
7/10/2021
"-"
Lovely rooms very clean and lovely staff
29/9/2021
"Good location, clean with friendly helpful staff"
Nice no frills hotel. Good comfortable, beds, clean modern rooms and great breakfast. The staff are friendly, helpful and attentive.
22/9/2021
"-"
Nice hotel very easy to get to and from areas of London. Breakfast could do with a few more warm options for the later customers.but plenty of healthy options .staff very helpful and lovely nothing too much trouble as our booking was Wrong and soon rectified. 5 stars
9/9/2021
"-"
Unable to make booking. 2 in our party had earlier attended mass outdoor Tom Jones concert and later felt covid symptoms. Tried to cancel with Hotel Direct Booking to no avail
3/9/2021
"nice hotel but can improve"
This was a great hotel to stay in and was very up to date and modern, the two things for me were, the floor in the room clearly had not been swept or hoovered and there was fluff and small debris everywhere and had to wear shoes, secondly on my booking it clearly stated window room, when I pulled back the curtain there was no window, I would stay there again but nly if assured the problems wouldnt happen again
25/2/2020
"-"
Needs coffe and tea fasiltey in the rooms. Apart from that exerlent hotel
18/2/2020
"-"
A clean and attractive hotel with friendly staff. Handy location close to Earl`s Court tube station and within 25 mins walking distance to the more popular museums.
5/2/2020
"Bit to cosy for 2 "
The room we stayed in was lovely but was a tad a bit small for two people, glass door to the bathroom so if it was being used in the middle of the night the light shone through and not much privacy. Perfect size for a single person just a bit to cosy for 2. The staff were lovely and fulfilled requests immediately
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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