To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/12/2024
"-"
The room had everything we needed and we were very satisfied that
15/12/2024
"Beautiful hotel really nice location "
15/12/2024
"Would recommend "
Great location. Underground 3 minute walk. Courteous staff. Husband says ` the best breakfast mushrooms he`s had for a long time! 128513;
12/12/2024
"Enjoyable stay."
Very clean Hotel with spacious room along with a modern bathroom and good shower. Excellent wifi with easy access to TV
9/12/2024
"-"
All staff friendly and helpful. Hotel clean and breakfast choices lovely.
7/12/2024
"Friendly helpful staff"
What a great hotel in a great location, spacious modern room, we didn`t book breakfast but got extra points for water fountain in the foyer. The reception staff were lovely and welcoming, left our bags to go exploring before check in. would recommend to family and friends
2/12/2024
"Staff extremely helpfull .we will be back "
24/11/2024
"Lovely hotel great breakfast "
This hotel is very central in Russell Square. Stayed before abs he`s had a refurbishment. Beds very comfy and a modern bathroom. The okay issue we had was Piccadilly line on tube not running the weekend we stayed meaning a walk to Holborn- 10 mins but not too far.
23/11/2024
"-"
Every body very helpful
23/11/2024
"-"
Room 237 has an issue with the shower drain. It was overflowing onto the bathroom floor. Comfy beds and a very quiet room. Perfect!
21/11/2024
"-"
Nice hotel rooms very clean, staff very helpful.
21/11/2024
"Convenient"
Clean, warm, plus friendly staff. Very convenient for the tube. Would book again.
20/11/2024
"-"
The staff are fabulous and my room was perfect
20/11/2024
"Mid-week London Break"
This is about the dusty time staying at President Hotel and although we enjoyed break the stay at this location wasn`t at its usual high standard. Normally have no issues but this occasion was a slight disappointment.Couple problems with key access to room (ended up changing) and had no joy in having heating in room sorted - no radiator working on probably the coldest week this year want good. Did report it on 2 occasions but still wasn`t repaired or issue resolved. Also we weren`t pre-warned about building site outside room which was rather noisy from 8am till late.Hotel is still in fab location and ran very well ? just wasn`t the usual comfortable stay we are accustomed to.
20/11/2024
"Will stay again. "
Good location. Very clean. Staff very friendly. Nothing bad to say and we will definitely stay again.
19/11/2024
"-"
Staff , food and hotel excellent
19/11/2024
"-"
Much better than expected, this being our first experience of a theatre break. A perfect accompaniment to an outstanding production. Thanks!
13/11/2024
"Comfortable stay"
Busy but exceptionally well organised hotel. Rooms basic but comfy with everything you needBreakfast great, caters for all tastesThis is our second stay here and will be back
13/11/2024
"-"
Clean hotel & wonderful staff lovely breakfast
12/11/2024
"-"
Room was very clean ,,, bed was comfortable and location was well located for the show and getting into the centre of town ,,, good knowledgeable staff all happy to help would definitely stay again
10/11/2024
"Great location"
Veey clean, friendly staff, decent rooms, great breakfast. Will book again
10/11/2024
"Fantastic stay"
Lovely hotel. Staff very accommodating. Rooms were really comfortable. Meal in the restaurant reasonably priced and tasty. Plenty of choice for breakfast very relaxed atmosphere. Will definitely go again
7/11/2024
"Nice hotel great staff"
Just great !!!!
6/11/2024
"-"
Super, clean and easy access to the tube for the show. Staff were exceptionally nice.
2/11/2024
"-"
Lovely hotel, but with some unfortunate downsides.Our room was lovely, but far too hot. We visited at the end of October. The heating in the room was turned off, the wndows were open, and a fan in the room running constantly. Still far too hot to sleep! Air conditioning would`ve been a godsend!Every member of staff we spoke to was incredibly helpful and polite. The customer service was fantastic.The breakfast cost £15.00, it was buffet style and could keep helping yourself. It saved buying lunch!We ate in the bar one night. I ordered the steak. It came with a choice of salad or skin on chips. I wasn`t asked a preference, was just given French fries. I thought for the price, I`d at least get home made chips. The steak was well done, when I`d asked for medium. This may have been rectified if we`d given them a chance, but we had tickets for a show and didn`t to be late.All in all, we had a lovely stay, mainly due to the lovely staff.
30/10/2024
"-"
Very comfortable, staff extremely friendly and helpful. Greeting on arrival was efficient and quick. Staff in the restaurant and at breakfast very helpful. Thank you for a wonderful stay
13/10/2024
"-"
Very nice hotel very helpful. And surprise balloons for my partners birthday. Very kind.
9/10/2024
"In need of aircon "
Staff were lovely hotel was clean and room was spacious but no way of adjusting heat in the room couldn`t sleep as it was too hot which you don`t expect in October
9/10/2024
"-"
Very good hotel and staff excellent. Would have given all around excellent but shower drain clogged and shower floor over flowed. Reported to reception Room 210 issue.
9/10/2024
"Exemplary "
7/10/2024
"-"
Hotel excellent rooms great location lovely restaurant good
6/10/2024
"Good "
Lift to 7th floor very slow and shower very small otherwise excellent ,staff friendly and helpful
6/10/2024
"Location amazing"
Love this hotel, we visit at least once a year. Location great & hotel brilliant
6/10/2024
"Clean room and ease with checking in and out."
5/10/2024
"-"
TV didn`t work on our room. Clean room. Staff very helpful. Great location. Would come again.
3/10/2024
"Extremely welcoming friendly comfortable reasonable"
1/10/2024
"-"
Great location. Extremely pleasant and friendly staff. Clean and comfortable bedrooms. Lovely bar/lounge for relaxing drinks and food. What more could anyone want?
30/9/2024
"Early Morning Noise."
Very noisy outside the hotel with construction constantly going on and recycle bins being used until 1am. Not conducive to a good night`s sleep.Great location though.
27/9/2024
"Convenient Central London Hotel"
A clean and comfortable hotel, ideally suited within 15 minute walk from Euston Station. Rooms clean and tidy and hotel restaurant provided an ample choice for breakfast. Staff were pleasant and helpful.
24/9/2024
"Very clean hotel very helpful and friendly staff"
A little on the pricey side deal didn`t include breakfast or dinner. Hotel was very clean and staff were very friendly and helpful nothing was a problem.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.