make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
4/8/2024
"Avoid this hotel"
First the good aspects followed by the poor aspects. Hotel breakfast was great and the breakfast staff were also great. Our room was not available until an hour after the 4pm check in time which was very poor. We had to complain to get our room serviced, also one day our towels were not changed despite being left in the correct location in the bath.Various features of the room were poor, examples to follow: The handwash bottle near the wash basin kept falling off the wall as it was only fixed to the wall by a sticky pad. The bathroom steam exhalor did not work resulting in the bathroom being very hot and steamy. The toilet roll holder waextended from the wall over the toilet seat which made it impossible to sit on the toilet without removing the toilet roll holder from the wall. The room had no air conditioning. The hotel had no restaurant for lunch or evening meals. Leisure facilities in the hotel such as swimming pool were closed and instead the hotel next door had to be used.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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