make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
25/3/2024
"-"
Overall our stay was good. However the hotel is going through a refurb and unfortunately our room hadn`t been done and was very tired looking. We had an issue with the water running cold. We informed the staff and it was rectified straightaway. The breakfast was good value for money with plenty of choice. Tube station very close by.
10/3/2024
"-"
Very noisy building works outside the window of our roomStarted at 7.30 Saturday morning
3/9/2023
"Done what we needed"
The room was clean and had all we needed, air con and coffee making facilities were a treat. Staff were friendly and helpful. Breakfast was included in our booking and was a good start to the day.Lots of yummy option
7/8/2023
"Nice room pleasant reception lovely breakfast "
9/7/2023
"Great welcome, good clean room and lovely breakfast"
26/6/2023
"-"
Very friendly and efficient staff. Good value hotel in a good location for getting around London
8/5/2023
"Not the best"
Unpleasant reception staff bordering on hostile and definitely need some customer service training.Mix up with booking (not my fault) and no apology or explanation from Natalia.No safety handles in bathroom so very dangerous. Toilet not flushing.Breakfast good however.
26/2/2023
"Key cards"
Booked in ok got to 8th floor room only to find the key cards not working.went back to reception gave me new cards alas they didn`t work either after a lecture on what I was doing wrong receptionist came up no luck either being of an engineering background I told them it`s a sensor problem so he had to get engineer to sort. Which was done low and behold went out next day only to return cards not working again. Plus total refurb going on floor above. So not the best hotel experience they should warn. Regay B.
22/2/2023
"Helpful staff"
Great breakfast
10/1/2023
"-"
Only stayed over night, but staff very helpful especially when we couldn`t get the room door to open.But soon sorted.also not that far to the theatre, from hotel. the theatre
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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