Guest rating:

12/9/2016

"great hotel"

bathroom a bit on the small size

Guest rating:

3/8/2016

"Absolutely outstanding.could not fault this wonderful hotel."

Will be sure to visit this stupendous hotel again

Guest rating:

29/2/2016

"hotel review"

We have stayed at this hotel several times and just found this time ot was just not quite as good

Guest rating:

7/12/2015

"One of the best hotels I have every had the pleasure of staying in"

The staff were beyond helpful, the rooms beautifully presented , the restaurants and bars all impeccable - the Shelbourne is brilliantly located and certainly heaven on earth.

Guest rating:

27/11/2015

"Great hotel"

Absolutely love this hotel. The breakfast is lovely...the roons are spacious...warm and very clean. The staff are very helpful and extremely friendly. Would recommend this hotel to all my friends and famioy.

Guest rating:

19/11/2015

"Comfortable Stay"

Our 4th stay at the shelbourne, a lovely hotel with friendly staff and comfortable facilities. This time however the breakfast was dissapointing, cold porridge is not very pleasant, the cooked breakfast from the buffet was also cold. Dissapointing for a hotel of this standard.

Guest rating:

14/4/2015

"Thanks so much hoteldirect for arranging our stay at the Shelbourne!"

My husband and I have just had enjoyed a weekend at the Shelbourne to celebrate our 29th wedding anniversary. From the moment we arrived until we left, we had a great time. The staff were so attentive and our room was beautiful. Will definitely return!

Guest rating:

7/4/2015

"Beautiful hotel "

From the moment we arrived to the moment we left I can only say it was an excellent experience . The staff were so helpful and polite . The food was good to . So if anyone wants a lovely relaxing break come here I will be

Guest rating:

29/3/2015

"Fabulous - pure luxury!!"

We went for my mum`s 70th birthday and was upgraded to a better room without been asked, the service and facilities are second to none. I would highly recommend this hotel to anyone wanting a luxurious stay in Dublin.

Guest rating:

9/3/2015

""Fantastic Hotel in pure Splendour""

We stayed for one night at the hotel, the hotel is excellent, and stunning and luxury. On arrival we were greeted by the lovely staff who provided excellent customer care thrughout our stay, and were given a early check in to our rooms which was greatly appreciated, our room we stayed in a Delux room which was luxury and could not fault it in any way. I was greatly impressed with this hotel and would highly recommend a stay here, Overall we had a brillant time in Dublin.

Guest rating:

9/2/2015

"Good, with a few issues"

The air conditioning in our room wasn`t working and the tracking on the car was out when we got it back from the valet.Very pleasant stay, just a few points.

Guest rating:

26/1/2015

"memorable stay will be back"

Guest rating:

4/1/2015

"apart from having a room I am not sure what are the benefits if being a resident!"

On several occasions during our stay as a family of 6, we couldnt get a seat in restaurants or bar to eat o drink. It all felt very public. I met 3 people using the horseshoe bar who were staying in different hotels. Good for shelbourne but not for us!

Guest rating:

30/12/2014

"Excellent"

Excellent hotel as always

Guest rating:

29/12/2014

"Excellent stay.We were given a very good room.Cannot fault the hotel."

Guest rating:

16/12/2014

"all the staff are fabulous from entering, venue speaks for itself "

Spa: had facial with therapist who was exceptional. No 27 bar staff looked after us so well. We ate both nights in hotel; LML and ,No.27. Breakfast Classic egg benedicts was gorgeous wld recommend, yummy!

Guest rating:

10/12/2014

"-"

Great hotel very helpful staff great alround trip thank you hotel direct

Guest rating:

7/12/2014

"-"

Lovely hotel staff really helpful and very pleasant had a great stay will definitely be back

Guest rating:

26/11/2014

"First Class Accommodation"

Excellent standard of accommodation, outstanding service and attention to detail.

Guest rating:

20/11/2014

"Unacceptable noise through the ceiling"

We would have enjoyed our stay at the Shelbourne but for the loud banging coming from the room above, which lasted until well in to the night and started very early in the morning. We complained directly to the hotel but did not get a satisfactory reply.

Guest rating:

19/11/2014

"-"

We stayed at the Shelbourne on the 11th of November to the 13th and what an amazing hotel it is. My mum had booked it for us as a wedding present, The hotel is stunning and our room was gorgeous. The breakfast was amazing and the staff so courteous and polite,we will definately be back again,x

Guest rating:

16/11/2014

"Amazing as it always is"

The best hotel I have ever stayed in service amazing and staff are so friendly and helpful

Guest rating:

16/11/2014

"Overall not as relaxing as I had expected"

Reception was excellent, bedroom comfortable. However the front of house consists of restuarants/bars with the aim of extracting cash at every turn.There did not appear to be anywhere just to relax, read etc without being expected to buy food or drink. The Lord Mayors lounge billed as the residents lounge was in use for afternoon teas exclusively. A poorly presented smoked salmon with inedible wheaten bread served on slate (out of keeping with 5* surroundings) was overpriced. Having visited the "Shelbourne" in the 60s it has lost much of it`s old world charm in the interests of modernisation.

Guest rating:

15/11/2014

"A fantastic short break at the Shelbourne Hotel."

Another great stay at the Shelbourne Hotel in Dublin. The staff were very friendly and couldn`t do enough for you. The room was refurbished and looked amazing and the breakfast was delicious. The invite by the Manager and Hotel Sales team for informal drinks and canapes made a great break all the more memorable. Loved every minute of our stay here. An exceptional hotel and can`t wait to go back. Excellent!

Guest rating:

8/11/2014

"-"

Perfect location in the heart of the city centre. Friendly staff, excellent amenitites and the food is just beautiful! I would highly recommend a stay here to treat yourself!

Guest rating:

7/11/2014

"everybody was very helpful during our stay b"

Guest rating:

4/11/2014

"too busy in foyer"

Guest rating:

29/10/2014

"-"

Had to request housekeeping to be called to clean room, did not replinish tea/coffees second day. Toilet did not flush very well. Waited 45 mins for car to be brought to door when we checked out!! Overall very disappointing for a 5 star hotel!!

Guest rating:

28/10/2014

"the smallest room we ever stayed in.had 2 ask for a bigger 1.got 1 for second night ."

Guest rating:

8/10/2014

"room was quite small but ok for the one night"

loved the history of the hotel. loved seeing the names and faces of the celebrities that had stayed there. staff were all just lovely.

Guest rating:

2/10/2014

"-"

Room gorgeous. Breakfast delicious. Great location

Guest rating:

10/9/2014

"Fantastic! "

Superb 5* hotel, excellent staff, great location. Would definatly return.

Guest rating:

25/8/2014

"Lovely Stay"

Wonderful hotel. Highly recommend

Guest rating:

25/8/2014

"Staff first class,comfort first class and thanks to Hotel Direct a fair price"

Only criticism is "normal" coffee is American style weak dishwater!

Guest rating:

19/8/2014

"An exceptional hotel that makes you feel like you`re royalty."

Definitely 5* quality and service. The staff were very helpful, friendly and thoughtful - when we mentioned it was our wedding anniversary, a plate was brought to our room with chocolates on it and "Happy Anniversary" wrote in chocolate - a wonderful touch. The décor was luxurious and the breakfasts were amazing.

Guest rating:

17/8/2014

"Fantastic"

The staff at the shelbourne couldn`t be more welcoming, from the doorman through reception to chamber maids. Nothing was too much trouble and all seemed to do their best to make our stay pleasurable. The room, facilities and pool in particular we`re excellent. Although we had booked on a discount package and, as tired parents of a toddler, hadn`t brought our finery, we were treated with the same courtesy and respect as other guests. I`m sure we`ll be back after such a fantastic experience. I highly recommend this hotel.

Guest rating:

13/8/2014

"Can`t wait to return"

Many years since previous visits. Really enjoyed our two night stay this week. First class service from beginning to end. Nothing is too much trouble. Temporary re routing from bedrooms due to refurbishment caused a little difficulty. Food at breakfast and dinner was beautiful but as ever it was the staff who made our visit such a happy and relaxing one. Hope to return in October.

Guest rating:

10/8/2014

"Fabulous hotel"

We have just had two nights here. The staff were all extremely helpful from every department and I could not fault their willingness to oblige our requests. The room was small but perfectly formed with everything you would need for a short stay. My only issue was with the noisy air conditioning during the night which constantly hummed. The breakfast was plentiful with good choice. The location is perfect with all attractions within an easy walk.I would defiantly stay here again using this website to get a great price as it was much cheaper than the hotel website.

Guest rating:

4/8/2014

"Funds available for guest that have unforeseen expenses."

Everything was world class, although due to my bank in the states freezing my debit card on Sunday , apparently they thought the debit card was being used fraudulently I was unable to access any cash from the hotel through my VISA CARD. I had an early Mondsy flight before my US bank opened to clear up error where I could access funds for taxi to airport in Dublin & then again in Amsterdam. I would suggest making available £100.00 to residents throught their VISA Card should it be required. This is just a thought that would have reduced the stress of finding alternative funding to complete my trip to Ameterdam! Thanks

Guest rating:

4/8/2014

"very friendly super hotel"

Stayed one night ver friendly staff throughout the hotel. Room was great and location is excellent for visiting the sites of Dublin