make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
14/4/2025
"Good location"
Hotel in good position. Room needed more attention with the clearing of dirty cups and rubbish from bin also couldn`t use the mirror as it was smeary
13/4/2025
"Location location location "
13/4/2025
"-"
Only downside was that it was impossible to catch a lift. Fantastic room, beautiful view, great staff.
12/4/2025
"-"
We decided to pay extra on day for upgrade to river view and tower Bridge view - 100% worth it! Loved our stay.
12/4/2025
"Very nice "
Lovely and clean, kind and helpful staff, close to the tube and very nice surrounding area
10/4/2025
"A BIT DATED COULD DO WITH A REFURB"
BEDS REALLY COMFORTABLE ROOMS CLEAN AND TIDY A BIT SHABBY AND DATED COULD DO WITH A REFURB
10/4/2025
"Tower Hotel"
Lovely spacious very clean room overlooking Tower Bridge. The staff were very helpful - would highly recommend
9/4/2025
"Amazing staff and unreal location"
6/4/2025
"Room with a view"
31/3/2025
"-"
Trevlig och hjälpsam personal. Rummet motsvarade de fyra stjärnorna. Välstädat, bra förvaring och mycket sköna sängar. Lyxigt tjocka handdukar. Mycket god och riklig frukost. Extremt fint läge, vackert och centralt. Nära tunnelbanan.
30/3/2025
"-"
Comfortable bed, lovely hotel, the lift is a problem. Tried to go from 5th floor to ground it took 10 mins in the lift going up and down every floor full of other people and luggage.
24/3/2025
"Good location"
Excellent location. Staff reasonably efficient but not terribly welcoming. Rooms a bit tired and ours were missing towels.
23/3/2025
"Tower Bridge Hotel, undergoing renovations "
22/3/2025
"-"
The tower hotel is a great hotel very clean and friendly staff. Room service is very good and plenty of choice for meals. Great location as a base for exploring what London has to offer. We really enjoyed our stay with the tower hotel.
10/3/2025
"Lovely Views"
Had a standard double room with lovely view over a harbour and lots of boats. Very quiet and no traffic noise. Breakfast on day 1 was disappointingly cold and the toaster didn`t work very well but Day 2 was much better. Fab walking along the South Bank from the hotel so would definately stay again.
9/3/2025
"Hotel was comfortable but is starting to look a little tired"
8/3/2025
"Constant banging and drilling throughout the afternoon. ? Dirty bathroom?toilet and bath had not be"
7/3/2025
"Clean comfortable and Convenient. "
The Hotel was clean and comfortable. Convenient for all the major attactions with an excellent view of Tower Bridge.
3/3/2025
"Great location overlooking the Thames & Tower Bridge"
Great location overlooking the Thames & Tower Bridge at the front & amazing city view from our bedroom at the back. Everything you needed & more in the room, comfy bed, bathrobes, toiletries.We didn`t eat in the hotel as there were so many bars & restaurants close by on St Katherine`s Dock.The only downside to our stay was that our room had a connecting door to another room, we could hear every word they said! Especially as they had about 6 friends round each evening which meant we had to turn TV sound up to have any sort of privacy. Next time we will check if possible room allocation.
3/3/2025
"-"
Amazing hotel! Breathtaking views!
2/3/2025
"Made the weekend magical"
We stayed to celebrate a special birthday, fir a mum and daughter break. The tower view from our room was incredible. So enjoyed having room service and looking out at the river, truly magical. Really comfortable beds, pillows, super clean bath room, lovely helpful staff.
2/3/2025
"Good location."
1/3/2025
"-"
My wife and i cannot thank The Tower Hotel enough I`d phoned the hotel ahead to see if I could upgrade to a Thames view as it was my wife`s birthday and our up and coming wedding anniversary x wow we weren`t disappointed Two little boxes of chocolate and a bottle of BRUT , breakfast was really good
24/2/2025
"Great Location "
Good location, friendly staff. Room very hot and no green tea in the room but lovely comfy bed .
23/2/2025
"-"
Hotel very clean and comfortable in an excellent location for the Tower of London and Tower Bridge. Staff very friendly and helpful Food was nice, but extremely overpriced.
22/2/2025
"-"
Tired rooms mould in bathroom not very close to abba arena
21/2/2025
"Comfortable, friendly & clean hotel"
Friendly check-in and able to access our rooms early afternoon. Great views from our twin room of Tower Bridge. Room very clean & comfortable. Concierge was very helpful when asking for directions. Would definitely stay again.
21/2/2025
"Excellent location Staff very friendly"
Excellent location the view from our bedroom was stunning. Clean hotel with friendly staff. The TV in our room didn`t work and was never fixed despite reporting it on 4 occasions. Overall a nice hotel at a reasonable price.
20/2/2025
"-"
Make sure tou check the roo. Allocation. We were given a sleep room, so small we had to get reallocated.
19/2/2025
"Another top-quality stay!"
This is our second visit to the hotel and it was even better than the first. When we arrived, a delicious treat was waiting to celebrate a very special occasion. The view from our room was simply spectacular. The staff were welcoming and friendly and the breakfast was delicious! Five out of five from us both!
19/2/2025
"Cold"
Cold room, cold shower, cold hotel and cold breakfast
17/2/2025
"Tower Hotel"
Really good value for money in my opinion. Reservation staff were very friendly and helpful. Would quite happily recommend?
14/2/2025
"-"
Room was lovely and clean had a great view off tower bridge too. The staff was very polite
14/2/2025
"Room too small"
No bedside cabinet one side and intermittent hot water. Tired looking barhroom. But clean.
11/2/2025
"Very comfortable"
10/2/2025
"Fabulous Hotel "
Loved our stay here, very friendly accomodating & helpful staff. Rooms were very clean & just what we wanted from a city break.
10/2/2025
"Perfect location"
Great location for exploring London. The room we had, a family room was well equipped, clean, tidy and well prepared. View was fantastic. Hotel staff were friendly and helpful. Efficient. I would definitely stay again.
9/2/2025
"Heating not working. "
Got into a freezing cold room late at night. On calling housekeeping they brought up a portable heater which just took the chill off but wasn`t man enough to heat the room properly. The worst part was that they knew already about the heating issue as other guest already had a heater put in there room. Awful stay.
2/2/2025
"-"
Excellent and dealt with atrocious overpricing by your company Hotel Direct
2/2/2025
"Comfortable."
Good hotel, paid for a bridge and river view, definately worth it.Great location for all attractions, 10 mins from Tower Hill underground.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.