To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
30/11/2024
"Welcoming "
The staff at the thistle were so welcoming and friendly couldn`t fault their hospitality. The decor was a bit contrary but clean and we all had a great night sleep
16/11/2024
"Great hotel and only 10 min walk from Euston station "
Lovely comfy beds lovely clean environment and lovely service
15/11/2024
"So helpful "
12/11/2024
"-"
Everything was excellent apart from the bar. It closed at 11pm and we got back from the theatre at 10.58pm. The barman was a bit grumpy and didn`t really want to serve us. He told me there was no beer when clearly there was. I thought the winw was expensive - even by london standards
7/11/2024
"-"
excellent staff, good room, would recommend to anybody.
5/11/2024
"GREAT LOCATION!"
Comfortable beds, clean rooms, breakfast - gets you off to a good start. Visiting the Theatre, Shopping on Oxford Street or Covent Garden, whatever you have planned the Hotel is a great location.
5/11/2024
"Not good for the disabled"
A good hotel but I was put in a room, which was very difficult to access. Long walk plus several steps and a flight of stairs. I have mobility issues, which the receptionist could clearly see. By the time I got to the steep flight of stairs, I realised but didn`t have the energy to go back and complain. My daughter arrived later and was annoyed. Plus housekeeping arrives at 6 pm, too late.
20/10/2024
"Excellent hotel, ideally situated for the West End and the Britishg Museum"
We enjoyed our stay very much and will return. The only downer was the temperature in the bar. The air conditioning was turned up so high that it was unpleasant to sir there. Thanks to your friendly and helpful staff, however.!
16/10/2024
"Great location, comfortable rooms, helpful and friendly staff"
Stayed in this Hotel many times - 2 / 3 times per year. Is in need of a little tlc but the location is excellent and thats what takes us back year after year
15/10/2024
"Lovely"
Lovely hotel and lovely staff. Only downfall to our stay was our room had the view of a wall and my daughter felt very claustrophobic
6/10/2024
"Great hotel, ideally placed for all Theatres"
Great hotel, very clean, good food and ideally situated for all theatres
30/9/2024
"Worth the money"
Clean hotel and very friendly staff. Good choice of food at breakfast. Ideal location for theatre`s and only a 5 minute walk from holborn underground. Would recommend this hotel.
30/9/2024
"-"
Poor room and poor location.Air conditioning didn`t work.Breakfast poor and badly laid out.
16/9/2024
"Very comfortable"
15/9/2024
"-"
Nice hotel, friendly staff, good location
8/9/2024
"-"
Hotel fine the room wasn`t made up on the Friday , Saturday it was but not replened the tea and milk , asked the receptionist on returning on the Saturday evening but didn`t have much choice of the teas x
29/8/2024
"-"
Good hotel, great location for theatre and various landmarks. Great facilities, clean room good shower
28/8/2024
"Friendly staff very welcoming "
Friendly helpful reception staff. Went out of their way to find out about our visit to London and make our stay welcoming. Clean hotel rooms lovely facilities. Will stay again.
21/8/2024
"Good Situation For Theatres"
Staff excellent, room was very small and view was a wall, so a bit disappointed
19/8/2024
"-"
very helpful and polite staff. Clean room and exceptionally comfortable bed had the best sleep!
15/8/2024
"Great staff interactions but needs attention to detail . "
On arrival in the afternoon these was a dirty breakfast tray outside our room. The rainforest shower head came apart on use and fell on my head. However staff were attentive and polite. Breakfast was good and fresh.
9/8/2024
"Lovely welcoming hotel near to all shops and restaurants."
Very welcoming staff, Renatta on the desk was very efficient. Breakfast was very varied. Room was comfortable, the only downside was the view from the first floor window was not nice but this didn`t effect our stay.
9/7/2024
"-"
The welcome and support we were given was excellent, friendly, helpful our room was offered earlier. The room was spotless, quiet and comfortable. Would definitely use the Thistle Holborn again.
6/7/2024
"-"
A note was put through OUR door from the room opposite, during the night warning us they had found bed bugs in their headboards
28/5/2024
"Very good hotel very clean and good location great staff and great fasilities"
great hotel would definatly stay there again
28/5/2024
"Pertect!"
Great location, hotel was quiet, lovely large room for the three of us, huge comfortable bed, excellent air conditioning, check-out not till 11.00Can not think of any faults!Thankyou
27/5/2024
"-"
Hotel is the clean and staff helpful And in a great location for theater district and Shopping
12/5/2024
"-"
Great staff great breakfast perfect location walking distance for all we wanted to do
28/4/2024
"-"
Reasonable 4 star. Room comfortable, staff pleasant, breakfast average. No hot water in room on second morning.
28/4/2024
"Great location "
Highly recommended for location, cleanliness and super breakfast
25/4/2024
"Brilliant location, breakfast excellent!"
Don`t judge a book (or hotel) by its cover, old hotel but the decor is good and the hotel is clean. The breakfast was delicious and well cooked.Perfect location for us, would stay again.
19/4/2024
"So friendly "
The thistle hotel is a lovely hotel. The staff are so friendly and attentive. Room was lovely and breakfast delicious.One downside,there is no disabled access. But the staff went out of their way to help.
14/4/2024
"-"
Hotel was lovely but charging plugs didn`t work in room...wasn`t happy that night time bar staff put service charge on each round and they just said it was hotel rules...cheeky
13/4/2024
"Nice hotel"
Very clean, and good service from staff.
12/4/2024
"-"
Third bed was not very comfortable but other than that, hotel was very good
23/3/2024
"Staff very friendly and helpful "
Hotel very central we went to see Mama Mia .Lovely room with complementary drinks large super king size bed , very quiet at night had 3 adults in room with another make up sofa bed will definitely return thank you
20/3/2024
"comfortable stay"
20/3/2024
"Lovely stay "
Lovely clean room, great location for the Shaftesbury theatre. Friendly staff.
17/3/2024
"Very clean and spacious "
16/3/2024
"-"
Hotel was lovely staff helpful no complaints
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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