To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/5/2016
"-"
Great central spot, 3 mins walk from station.We had rear room, view of back of another building (expected) but quiet.Everything worked as it should do , room warm, bed comfy.General clean but could do with good dusting Staff pleasant, knowledgeable not trying to force upgrade / extra`sWould recommend if need to be central and wishing to walk to all the main touristy bits- we did Castle, Parliament, Royal Mie, New Town in foot and used bus -outside hotel- for Britannia and Botanical gardens. Would use again
26/4/2016
"-"
We had a very pleasant stay recently at the King James Thistle. Our room was comfortable, clean and modern. We didnt have brekfast or use any of the facilities. Hotel is in a great location for the sights and shops in Edinburgh. The only downside was being charged for three phone calls
15/4/2016
"Helpful Staff"
31/8/2015
"Very comfortable super location helpful staff"
22/8/2015
"would come back"
Excellent location, friendly helpful staff and value for mone
17/8/2015
"Ideally situated"
Minutes from the waverly train station, shops and bars and within walking distance of the castle as it was the tattoo we were there for. The hotel was clean and comfortable and staff were very friendly, did not eat or drink in the hotel so cannot comment on that apart from to say they do not sell John Smiths haha.
29/6/2015
"-"
Staff excellent. Room warm and clean. Tv does not have SKY however and the bed (kingsize) mattress was uncomfortable. These points did not waste our stay in Edinburgh though.
29/5/2015
"excellent hotel,very good location,very friendly staff."
26/5/2015
"Great location and good value for money"
Friendly and helpful staff at the reception, polite room maids , welcoming restaurant staff. Located in the centre , the hotel room is quiet, clean and comfortable. The only thing to improve - the water pressure in the shower . Wish we will come back to Edinburg to stay in the same hotel. Thank you
5/5/2015
"-"
Very clean. Staff very helpful.
13/4/2015
"Road noise"
Stayed for one night in room 611 overlooking a very busy road. The doubled glazed window would not close properly leaving a small gap and as a consequence the room was extremely noisy with the constant sound of road traffic throughout the evening and all through the night. Even wearing ear plugs did not exclude the noise which resulted in a very poor nights sleep. The toilet was very slow to fill up after use. Hotel reasonably priced for central location a bit jaded and tatty around the edges but staff on reception helpful and apart from the window problem would say it was average. You get what you pay for.
23/3/2015
"immaculate, central and silent. everythingworking,friendly staff,excellent beds will go again"
12/3/2015
"-"
Very clean, comfortable room. Staff very friendly. Excellent bowl of porridge at breakfast!,
8/3/2015
"-"
Hotel staff were lovely. Rooms were clean and comfortable. Overall fab place to stay :-)
23/2/2015
"Great location, lovely staff"
Right outside the railway station but surprisingly peaceful. Clean beds, nice bar area, helpful staff, good restaurant. Could use a bit of a makeover as a little but `tired` but, perfectly reasonable.
22/2/2015
"Great stay at the thistle"
Arrived early but no problem in checking in, was offered noisier room at the front with view or quieter room at the rear, choose the room at the front of the hotel big mistake, the noise was awful till around 4am would choose quieter room next time. Bedroom furniture has saw better days but room was clean, warm and cosy with a very comfy bed nice fresh bedding and new pillows. Buffet style breakfast was excellent. Choose the thistle because of the location, two minute walk from Waverley station, Playhouse and many restaurants and bars. Lovely stay would definitely return only to a quieter room next time.
10/2/2015
"Nice hotel, good location, friendly staff but building and fittings looking tired."
Our room on fifth floor was nice but pillows were uncomfortable. Bathroom door ill fitting and noisy to close. Lack of surface area in bathroom for toilet bags etc. A fridge and clock radio would have been useful. We opted not to use the restaurant since menus were limited and not good value for money compared with good venues in town. Staff friendly and helpful. Would short stay again (max 4 nights) but for longer stays look elsewhere.
9/2/2015
"good location easy reach of attractions nice comfy hotel good food would stay again with pleasure."
3/2/2015
"The King James Hotel an outstanding welcoming and comfortable place to stay."
The bedroom, cleanliness and space was excellent. The helpfulness of the staff was brilliant. The food was scrummy. The proximity to Edinburgh and all its attractions is superb.
1/2/2015
"travelled from Yorkshire, They let us check in early"
very good, lovely breakfast
27/1/2015
"Five star treatment"
Very good hotel. Had a lovely time. Ideally situated in centre.
26/1/2015
"Comfortable Hotel"
We had a very nice stay at the hotel. Everyone was friendly and helpful and easy access to the city by foot. My only negative comment would be that the hair dryers in the bathroom are useless so take your own. I loved Edinburgh and would definitely come back and stay at the Thistle Hotel.
9/1/2015
"Staff very friendly and helpful.Hotel clean and comfortable."
29/12/2014
"Hotel is run down. Basic hotel, not a 4 star hotel"
we got a deal for 2 nights for £137.00. the stay was worth that but on the actual hotel website it was over 300 for 2 nights. If I had paid that i would have been very disappointed. Good central location, breakfast was nice enough. Excellent for parking as you can use the John lewis car park next door for 6 pounds. frooms basic and only 4 basic tv channels. we enjoyed our stay and had a nice few drinks in the hotel bar. Not sure if I would class this hotel as 4 star.
7/12/2014
"Friendly staff in a conveient location"
Definitely stay again in this central, clean and accessible hotel. Top end of 3*
6/12/2014
"Nice Central Hotel in Edinburgh"
Room was clean, with toiletries supplied, breakfast adequate ,would be good if breakfast was included in the booking fee rather than having to pay for it separately at the hotel. Chambermaid Kasia very nice girl and helpful. Overall the stay was good and I would recommend this hotel to visitors.
3/12/2014
"so convenient for everything in city centre and theatre"
3/12/2014
"Hotel Location excellent for Town Centre Shopping, Tours, Transport to Airport etc."
Just need to check that room reserved is the one that was paid for in advance.On arriving at hotel I was located in a single room, although a twin room paid for but was not advised of this when booking in.
27/11/2014
"-"
Lovely staff, very friendly however the hotel is a tired old lady. The DOUBLE room we booked has the smallest double bed I have ever seen in my life and my husband and I are approx 5.3" & 5.5" and probably do not weigh 20 stone between us and we struggled to sleep in this tiny bed. There was only 1 bath and 1 hand towel but when I mentioned this to reception she said oh there may have been more in the wardrobe. Silly me for not searching for more towels. That aside the room was very clean and the location is perfect for the Theatre and central Edinburgh, but they play on the location.
26/11/2014
"-"
We enjoyed our stay with you as we have on other occasions. The evening meal as always value for money. We will be sad to see this hotel go so handy for everything.
17/11/2014
"Great hotel "
Very nice hotel, room very clean, great location very happy!! Staff are very friendly and helpful. Thanks
15/11/2014
"Couldn`t fault it!"
13/11/2014
"Lovely hotel"
The King James Thistle hotel is a lovely hotel. Very very clean, quiet, rooms nice, bath & shower excellent. Staff really helpful, nothing a bother. Two minutes walk from Waverley Train Station & Princes St. Will defiantly stay again.
9/11/2014
"-"
Excellent position - infact I would recommend this hotel to my friends and would happily return again. Enjoyed breakfast and evening meal. Thank you for a pleasant stay.
18/10/2014
"very good"
Very good for Location, front staff, house keeping, restaurant staff and room service but poor in entertainment ie TV channel and wifi signal in bed room.
18/10/2014
"excellent service "
11/10/2014
"Still as good as ever"
stayed here before and still as good as ever reception very helpful food great beds comfortable
20/9/2014
"Courteous, Helpful & Pleasant"
1/9/2014
"Hotel reception and car park was great. Room was clean and nice. "
When we went to breakfast the older lady how was serving was not to friendly . She was banging plates and looked very cross. She was moaning about toast machine and you did not feel comfortable to approach her. She forgot about our coffee. When it did come at the end of breakfast instead at start she brought 1 coffee and 1 tea instead of 2 coffees. Not a great look for hotel. Apart from this everything was great. It`s a shame she lets it all down.
27/8/2014
"-"
Hotel staff very nice and friendly. Room was clean but could do with an upgrade. However, great location and good price for being near city centre.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.