Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

85%  based on 13 reviews

Guest rating:

31/3/2015

"-"

Hoyel was in excellent location. Staff very friendly and helpful.

Guest rating:

9/3/2015

"Fabulous Location, "

Great Location for City Centre, concerts, football ,shopping etc. easy transport links. Very friendly ,approachable staff, more than decent accommodation - would love to stay here again

Guest rating:

29/12/2014

"Really convenient city centre hotel."

I really liked this hotel. Stayed twice-going & returning from holiday. 2nd time my travel arrangements were messed up & I didn`t arrive till well after midnight. Room held & staff extremely helpful. Will certainly use it again if ever back in Newcastle.

Guest rating:

31/7/2014

"Not unpleasant hotel well located for city centre and virtually next to railway station. "

Bathroom tired and in need of updating; staff very friendly and helpful; limited restaurant menu.

Guest rating:

3/5/2014

"-"

More than adequate.noisy because of proximity to main railway station,Staff friendly Food good

Guest rating:

28/3/2014

"Very helpful and efficient staff"

We had a room with extra large bed which we found very comfortable. Warm room and plenty of hot water. Breakfast was well presented and delicious. Staff were very attentive. We thoroughly enjoyed our stay and would go back again. Reception staff were very helpful also.

Guest rating:

7/2/2014

"Nice hotel right where we needed it. Liked the security on the door later on the evening. "

Guest rating:

30/10/2013

"warm cosy small double well maintained"

Making a quick visit for family reasons. Suited my needs very well as a single traveller.Room was warm had everything I needed` Reception helpful cannot comment on food as I did not eat in the hotel

Guest rating:

30/6/2013

"newcastle what a great place"

and the hotel was nice as well

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.