EUROPA_GATWICK_HOTEL

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Location and hotel facilities:This Crawley hotel is close to Worth St. Nicholas` Church and Hawth Theatre. Europa Gatwick Hotel has a health club, an indoor pool, a spa tub, a steam room, and a sauna. This 3 star Crawley property features a hair salon. Business amenities at this 3 star property include a business center, meeting rooms for small groups, and business services. The property has a restaurant and a bar/lounge. 24-hour room service is available. This property provides an airport shuttle (surcharge).As of the 2nd June 2015 transfers to and from the airport are by taxi and cost approx. £9.00 each way. Please contact hotel for details. Event facilities consist of exhibit space, conference rooms, and banquet facilities. The staff can arrange wedding services, event catering, dry cleaning/laundry services, and tour assistance. Additional amenities include a fitness facility, multilingual staff, and a fireplace in the lobby..
Room facilities:Televisions are equipped with satellite channels. Guestrooms provide direct-dial phones and complimentary newspapers. Guestrooms feature coffee/tea makers. Bathrooms offer shower/tub combinations, scales, makeup/shaving mirrors, and hair dryers. Additional amenities include desks, windows that open, and complimentary toiletries. In addition, amenities available on request include extra towels/bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available. Cribs (infant beds) and rollaway beds are available.

Hotel check-list:
24-hour front desk
Air-conditioned public areas
Airport transportation (surcharge)
Audio-visual equipment
Banquet facilities
Bar/lounge
Breakfast available (surcharge)
Business center
Business services
Complimentary newspapers in lobby
Conference room(s)
Currency exchange
Dry cleaning/laundry service
Elevator/lift
Event catering
Exhibit space
Express check-out
Fireplace in lobby
Fitness facilities
Hair salon
Health club
Meeting rooms (small groups)
Multilingual staff
Parking (secure)
Patio
Pets accepted
Pool table
Restaurant(s) in hotel
Room service (24 hours)
Safe-deposit box - front desk
Sauna
Secretarial services
Security guard
Spa Tub
Steam room
Swimming pool - indoor
Television in lobby
Tour assistance
Wedding services


Room check-list:
Bathroom scale
Coffee/tea maker
Complimentary newspaper
Complimentary toiletries
Cribs (infant beds) available
Desk
Direct-dial phone
Electronic/magnetic keys
Extra towels/bedding
Hair dryer
Housekeeping
Makeup/shaving mirror
Private bathroom
Rollaway beds
Satellite television service
Shower/tub combination
Trouser press
Turndown service
Wake-up calls
Window opens

Board basis:Room Only.
Room and hotel facilities:Televisions are equipped with satellite channels. Guestrooms provide direct-dial phones and complimentary newspapers. Guestrooms feature coffee/tea makers. Bathrooms offer shower/tub combinations, scales, makeup/shaving mirrors, and hair dryers. Additional amenities include desks, windows that open, and complimentary toiletries. In addition, amenities available on request include extra towels/bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available. Cribs (infant beds) and rollaway beds are available.
Hotel and location:This Crawley hotel is close to Worth St. Nicholas` Church and Hawth Theatre. Europa Gatwick Hotel has a health club, an indoor pool, a spa tub, a steam room, and a sauna. This 3 star Crawley property features a hair salon. Business amenities at this 3 star property include a business center, meeting rooms for small groups, and business services. The property has a restaurant and a bar/lounge. 24-hour room service is available. This property provides an airport shuttle (surcharge).As of the 2nd June 2015 transfers to and from the airport are by taxi and cost approx. £9.00 each way. Please contact hotel for details. Event facilities consist of exhibit space, conference rooms, and banquet facilities. The staff can arrange wedding services, event catering, dry cleaning/laundry services, and tour assistance. Additional amenities include a fitness facility, multilingual staff, and a fireplace in the lobby.
Getting there:The preferred airport for Europa Gatwick Hotel is London (LGW-Gatwick) - 5.7 km / 3.6 mi. Distances are calculated in a straight line from the property`s location to the point of interest or airport and may not reflect actual travel distance. 
 Distances are displayed to the nearest 0. 1 mile and kilometre.As of the 2nd June 2015 transfers to and from the airport are by taxi and cost approx. £9.00 each way. Please contact hotel for details
Check-in:Check-in: 2:00 pm
Check-out: 11:00 am
Car Parking:Free car parking for guests - 400 Spaces
Other hotel categories to consider:Crawley  hotels, Gatwick Airport hotels, 3 star Gatwick hotels
MAP
Hotel Score:
77%  based on 8 reviews
Guest rating:

30/8/2015
"Excellent location for Gatwick airport, though nervous receptionist, spa and rooms need updating"
But overall I would stay again for convenience and can`t expect more for the cheap price.
Guest rating:

27/12/2013
"Europa Hotel Gatwick"
Guest rating:

12/11/2013
"Difficulty in parking at hotel -certainly not what we expected"
Comfortable impersonal hotel close to Gatwick airport but do not know if we would stay there again
Guest rating:

28/12/2012
"The room good, but the  was not."
Guest rating:

20/12/2011
"The food at the hotel was good value, breakfast was generally very good, room a bit cramped."
Overall, we were very pleased with our stay. We stayed from 29/11 - 02/12/2011 and again from 17/12 - 19/12. As our Gatwick flight landed at 8am, we were at the hotel at 9.30am on the morning of 17/12 and were very relieved that your receptionist, Jennifer, kindly offered to let us have our room a bit earlier. Bit of a problem in the evening as there was a private party and any food orders from private hotel guests had to be delayed. As we were very tired (because of the time difference from where we had been on holiday), this was very disappointing and we felt priority should be given to guests actually staying at the hotel. 
In general, your staff were helpful and friendly. We also spoke to some friends who stayed at Russ Hill, which I believe is part of the Britannia group and although we were happy with the Europa, we might try Russ Hill next time.
Guest rating:

8/3/2011
"Excellent hospitality!!!!"
Guest rating:

28/10/2010
"staff appearance lets the hotel down"
The receptionist is the face of the hotel when the guest arrives and a first [good] impression is very important as it colours how you feel about the hotel. Whilst the receptionist was competant her appearance was not one I think Brittania hotels would want as the first impression of the Europa. Greasy unkempt hair, scruffy blouse, tie dangling from her neck, bad nails and a lack of interest in the guest, no welcome or eye contact. This girl had a name badge "Sarah" I am sure there are big improvements to be made here. 
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Europa_Gatwick_Hotel, Balcombe Road Maidenbower Near, Maidenbower, Crawley, Gatwick, RH10 7ZR

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